Onboarding Manager
hace 6 horas
**We are the #ParrotFlock** Parrot is **THE** **operating system** for restaurants and our mission is to empower every restaurant to be the best version of themselves. We are, revolutionizing the restaurant world. We are a team of people passionate about technology and food (what better combination, right?) and we dedicate all our experience and talent to push the restaurant industry to fly higher. **About the position** Responsible for managing and leading the Onboarding team at Parrot with the purpose of ensuring the fast and successful onboarding of new customers through the achievement of goals and customer satisfaction. Each person that is part of Parrot is the precise ingredient to contribute, design and develop new and different solutions; that yes, what makes us all the same, without exception, is that we focus on giving an amazing service. We are the #Parrotflock ✨ **Responsibilities** - Lead, motivate and train the team to ensure good product adoption and provide excellent service. - Define, develop and implement strategies to optimize processes and guarantee team efficiency ensuring scalability. - Plan and execute fast and efficient changes to meet KPIs and contribute to the company's growth strategy. - Coordination with the Growth and Account Management team to ensure the correct transition of clients within the established processes. - Collaborate closely with other areas to optimize processes and product improvements. - Promote Parrot culture within the team as well as maintain an eNPS within the area >80. **What do you need? **️** - Leadership and team management. - Assertive communication and persuasion skills. - Excellence in customer service. - Effective problem solving. - Quality management. - Attention to detail, simultaneous organization of tasks and adaptation to constant change. - Business acumen and understanding - Experience in data analysis and KPI management. **Nice to have...** - Experience working with saas b2b - Knowledge in installation and operation of hardware, networks and point of sale. - Experience in the use of CRMs. - Advanced knowledge of GSuite. - Commercial skills. - Experience working with saas b2b **#ParrotFlock benefits** - Direct contract with the company and 100% payroll. - Unlimited vacations, you read that right, there is no limit. - Major Medical Insurance. - Life insurance - 20 days of Christmas bonus. - Online courses so you can continue with your professional development. - Discounts in department stores. - Telemedicine (psychology, general medicine and nutrition). - Flexible working hours, in harmony with the work-life balance. - Pet-friendly offices. At** **Parrot** **, we celebrate each new member and the growth possibilities this brings for everyone - #WeAreOpen. If you have the curiosity and passion to revolutionize the restaurant world, we invite you to be part of the #ParrotFlock. We want to reach higher with you
-
Product Manager
hace 4 semanas
Tlahuac, México Xepelin A tiempo completoSomos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región.Xepelin nace en Chile en 2019 y,...
-
Product Manager
hace 6 horas
Tlahuac, México Xepelin A tiempo completoSomos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región. Xepelin nace en Chile en 2019...
-
Enterprise Onboarding Manager
hace 1 semana
Tlahuac, México PayPal A tiempo completoAt PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...
-
Onboarding Manager
hace 6 horas
Tlahuac, México Parrot Software A tiempo completo**We are the #ParrotFlock**Parrot is **THE** **operating system** for restaurants and our mission is to empower every restaurant to be the best version of themselves. We are, revolutionizing the restaurant world. We are a team of people passionate about technology and food (what better combination, right?) and we dedicate all our experience and talent to...
-
Account Manager, Onboarding
hace 1 semana
Tlahuac, México Google A tiempo completo**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles.- Ability to communicate in Spanish and English fluently to support client relationship management in this region.**Preferred qualifications**: -...
-
Talent Acquisition Operations
hace 7 días
Tlahuac, México Citi A tiempo completoThe Talent Acquisition Operations (TAO) Onboarding Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The TAO Onboarding Sup Manager is a key role to ensure the timely...
-
Corporate Culture Manager
hace 3 días
Tlahuac, México NDA A tiempo completoGenerar programas de capacitación y desarrollo profesional, así como beneficios que apoyan el bienestar laboral son objetivos claves para un mejor rendimiento en nuestra empresa. Con este fin, estamos buscando a unx corporate culture manager que nos ayude a elaborar planes y programas para que todxs nuestrxs empleadxs en las diferentes áreas de la...
-
Fiduciary Onboarding Operations Analyst
hace 1 semana
Tlahuac, México Citi A tiempo completoThe Fiduciary Onboarding Analyst is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Fiduciary Onboarding...
-
Fiduciary Onboarding Operations Analyst
hace 1 semana
Tlahuac, México Citi A tiempo completoThe Fiduciary Onboarding Analyst is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Fiduciary Onboarding...
-
Onboarding and Antifraud Operations Manager
hace 4 semanas
Tlahuac, México DiDi Global A tiempo completoCompany Overview:DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
