Onboarding Manager
hace 3 días
**We are the #ParrotFlock** Parrot is **THE** **operating system** for restaurants and our mission is to empower every restaurant to be the best version of themselves. We are, revolutionizing the restaurant world. We are a team of people passionate about technology and food (what better combination, right?) and we dedicate all our experience and talent to push the restaurant industry to fly higher. **About the position** Responsible for managing and leading the Onboarding team at Parrot with the purpose of ensuring the fast and successful onboarding of new customers through the achievement of goals and customer satisfaction. Each person that is part of Parrot is the precise ingredient to contribute, design and develop new and different solutions; that yes, what makes us all the same, without exception, is that we focus on giving an amazing service. We are the #Parrotflock ✨ **Responsibilities** - Lead, motivate and train the team to ensure good product adoption and provide excellent service. - Define, develop and implement strategies to optimize processes and guarantee team efficiency ensuring scalability. - Plan and execute fast and efficient changes to meet KPIs and contribute to the company's growth strategy. - Coordination with the Growth and Account Management team to ensure the correct transition of clients within the established processes. - Collaborate closely with other areas to optimize processes and product improvements. - Promote Parrot culture within the team as well as maintain an eNPS within the area >80. **What do you need? **️** - Leadership and team management. - Assertive communication and persuasion skills. - Excellence in customer service. - Effective problem solving. - Quality management. - Attention to detail, simultaneous organization of tasks and adaptation to constant change. - Business acumen and understanding - Experience in data analysis and KPI management. **Nice to have...** - Experience working with saas b2b - Knowledge in installation and operation of hardware, networks and point of sale. - Experience in the use of CRMs. - Advanced knowledge of GSuite. - Commercial skills. - Experience working with saas b2b **#ParrotFlock benefits** - Direct contract with the company and 100% payroll. - Unlimited vacations, you read that right, there is no limit. - Major Medical Insurance. - Life insurance - 20 days of Christmas bonus. - Online courses so you can continue with your professional development. - Discounts in department stores. - Telemedicine (psychology, general medicine and nutrition). - Flexible working hours, in harmony with the work-life balance. - Pet-friendly offices. At** **Parrot** **, we celebrate each new member and the growth possibilities this brings for everyone - #WeAreOpen. If you have the curiosity and passion to revolutionize the restaurant world, we invite you to be part of the #ParrotFlock. We want to reach higher with you
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Product Manager
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Tlahuac, México Xepelin A tiempo completoSomos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región. Xepelin nace en Chile en 2019...
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Product Manager
hace 1 día
Tlahuac, México Xepelin A tiempo completoSomos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región.Xepelin nace en Chile en 2019 y,...
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Enterprise Onboarding Manager
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Enterprise Onboarding Manager
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Onboarding Coach
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Sales & Onboarding Manager Mexico
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Sales & Onboarding Manager Mexico
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Onboarding Coach
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Account Manager, Onboarding
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Tlahuac, México Google A tiempo completo**Minimum qualifications**:- Bachelor's degree or equivalent practical experience.- 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles.- Ability to communicate in Spanish and English fluently to support client relationship management in this region.**Preferred qualifications**:-...
