Operations Manager

ABOUT THE ROLE

As the Operations Manager at Million Dollar Sellers (MDS), you will be the linchpin in streamlining and optimizing our diverse operational functions. Your role involves orchestrating our technological frameworks, enhancing human resources processes, and ensuring fiscal and legal compliance, collaborating closely with department leads. You'll be pivotal in fostering operational efficiency and culture, directly impacting the growth and success of our e-commerce community. This is an opportunity for a dynamic, strategic thinker to drive meaningful change in a fast-paced, innovative environment.

ABOUT YOU

As the ideal Operations Manager for MDS, you are a technically proficient and proactive leader with substantial experience in managing operations, preferably in community management or a field that emphasizes people management. Your technical acumen enables you to oversee and enhance our diverse operational areas effectively, with a special focus on leveraging technology for operational excellence. You are a natural self-starter, comfortable in a remote work setting, and excel at fostering collaboration and communication across various departments. Your problem-solving skills are innovative and solutions-oriented, aligning with our core values to support and drive the operational success of our vibrant community-focused organization.

**Requirements**:

- Technical Proficiency and Operations Management: Proven experience in overseeing operational systems, particularly those involving technology infrastructure, software tools, and data management. Experience in community or people management is a plus.
- Educational Background: Bachelor's degree in Business Administration, Operations Management, Information Systems, or a related field. Master’s degree or additional qualifications in operations or technology management are advantageous.
- Exceptional Communication Skills: Strong verbal and written communication abilities, essential for coordinating with diverse teams and effectively conveying information across various departments.
- Strategic Leadership and Relationship Building: Demonstrated ability to lead cross-functional teams and build strong relationships, both internally and externally, to foster a collaborative working environment.
- Advanced Proficiency in Digital Tools: Skilled in using advanced project management software, CRM tools, and other relevant digital platforms to streamline operations and enhance efficiency.
- Independent Initiative and Team Collaboration: Capable of working independently with a proactive approach, while also collaborating effectively within a team setting. Demonstrated skills in organizational and management abilities.
- Flexibility and Adaptability: Willingness to travel as required for business, operational, and industry events. Ability to adapt to changing operational needs and environments.

**Benefits**

**Bonus Opportunities**:

- Annual Bonus Pool Participation: Participate in an annual bonus pool, contingent upon the year-over-year growth rate in Membership Income (MI) and maintaining a 75% average in the defined KPIs. Bonus is accrued yearly; 50% is paid at year-end, and the remaining in the following mid-year.
- Team Member Referral Bonus: Earn between $750 - $2,500 for successful hires referred, depending on the role level. The bonus is contingent upon both parties’ continued employment for a minimum of six months.
- Spot and Additional Bonuses: Awarded at the executive team's discretion for exceptional performance and contributions.

**Benefits**:

- Global Work Flexibility: Experience the ultimate freedom of a digital nomad lifestyle with MDS. Our 'office' is wherever you are, offering unparalleled flexibility to work from home, a café, or while globe-trotting, as long as you're in sync with Eastern Time for key hours. This flexibility ensures you can balance personal and professional life seamlessly.
- Outcome-Driven Work Culture: At MDS, we prioritize results over rigid schedules. Manage your day according to your own rhythm, focusing on outcomes, not hours. This approach grants you the freedom to handle personal tasks or indulge in leisure activities without compromising work quality.
- Autonomous Time Management: Empower yourself with the autonomy to organize your tasks and schedule. We trust you to strike the perfect balance between work and personal life, fostering a healthy work-life integration.
- Elite Networking Opportunities: Engage with over 650 leading e-commerce entrepreneurs in our network. These interactions are more than networking; they are invaluable learning experiences, offering deep insights and the chance to forge lasting industry connections.
- Exclusive Event Access: Represent MDS at exclusive, high-profile events, providing unique opportunities for professional development. These events are gateways to new experiences, cultures, and a global professional network.
- Dynamic Community of Innovators: Immerse yourse