Key Account Manager

**Key Account Manager - Mexico**:
Mexico City, Mexico, Mexico
- Division- Sales- Job posted on- Oct 16, 2024- Employee Type- Consultant- Experience range (Years)- 0 - N.A.**Key Account Manager, Location: Mexico City, Mexico**

TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.

The TBO journey began in 2006 with a simple goal - to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.

Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.

TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.

**Why TBO**:

- You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.
- We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
- Physical Presence in 47 countries with business in 110 countries.
- We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.
- An open & informal start-up environment which cares.

**What TBO offers to a Life Traveller in You**:

- Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’.
- Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.
- Post pandemic, travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.
- As a fastest growing B2B platform our priority is purpose-building scalable systems.
- Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.
- Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.

**Top Sights During Your Role Stay (Key Expectations)**:
This position will manage and grow existing clients and, develop new relationships to expand these channels in a profitable manner to achieve the revenue targets as identified by the company. Develop outbound and domestic Sales and, ensure effective Sales operational interfaces with other departments of the organization while, managing service levels and procedures-policies that are in line with the company practices. Liaise with the TBO network offices to support and advise product requirements for the market.
- Maintain and develop business from Key Customers for all the outbound sales from the assigned market area.
- Onboarding new agents
- Establish close relations with the Key Decision Makers of current / potential clients.
- Attend local trade shows in coordination with local Country Manager. Develop marketing campaigns positioning TBO as a player in the domestic market.
- Establish, in coordination with Country Manager a, clear entry strategy for new clients adopted to the local market / client requirements.
- Develop effective Sales strategy with priorities.
- Visit/Contact at least 4 potential clients daily - Meetings with Key decision makers
- Increase number of new agents on monthly basis.
- Achieve sales targets (set forth by Country Manager)
- Develop and secure new business with retail agents.
- Increase sales with existing customers.
- Obtain market intelligence.
- Provide competitor analysis.
- Provide feed-back on product required to drive more sales.
- Monitor performance against budgets and identify variances and take or advise on corrective action to address any variances.
- Produce reports and communicate them on bi-weekly basis, to your manager when required.
- Competition behaviour
- Operational / Customer Service issues
- Deliver training programs online and in-person to agents, when need it.
- Serve as primary point of contact for your team for any customer related issue on your assigned territory.
- Maintain agent database and ensure periodicals updates.
- Assist Account Receivables department when required.

**Why Check-In to This Role**:

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