Bilingual Retention Agent

hace 6 días

Campeche, México One World Global Services A tiempo completo

**WE ARE HIRING REMOTE BILINGUAL EXPERIENCED RETENTION AGENTS**

**REQUIREMENTS**:

- 85% English proficiency
- Steady wired internet connection
- USB Wired headset
- Windows 8+ or MAC
- Retention experience is a plus

**RETENTION AGENT'S BACKGROUND AND EXPERIENCE**:

- 90% English proficiency (EF set - C2 or higher)
- Fundamental computer skills and PC that meet the minimum technical requirement
- Exceptional customer service skills
- A hard-wire, noise-canceling headset
- Be able to provide a valid and non-expired certificate of good conduct/Police Certificate (International Applicants)
- Ability to service with mínimal supervision and consistently keep your scheduled client commitments
- 1+ years of retention experience (Desirable).
- Ability to remain calm and professional in stressful situations.
- Advanced communication and interpersonal skills.
- Empathy and patience.
- Strong conflict resolution skills.

  • Maritime Boarding

    hace 4 semanas

    San Francisco de Campeche, México Inchcape Shipping Services A tiempo completo

    A leading logistics provider in Campeche is seeking a Boarding Agent to manage maritime logistics and ensure compliance with port regulations. The role requires bilingual communication skills and a degree in a maritime field. Candidates with 1–3 years of maritime experience will excel in this position, which involves coordinating vessel services and...

  • Bilingual Customer Services Home Office

    hace 1 semana

    Campeche, México QUALFON A tiempo completo

    This job is for you!We're hiring. Work with us as a Customer Service Agent in our Home office position.Your tasks are to answer any questions about: Clarifications/Simple billing/Policy update/Account assistance/Documentation request/General questions. It’s 100% customer serviceTechnical Requirements:Modem with Ethernet port connectionInternet download...

  • Boarding Agent, Maritime Ship Agent

    hace 4 semanas

    San Francisco de Campeche, México Inchcape Shipping Services A tiempo completo

    Boarding Agent, Maritime Ship Agent Join to apply for the Boarding Agent, Maritime Ship Agent role at Inchcape Shipping Services. Location: Ciudad del Carmen. Business Need / Purpose of Role The Operations Representative (Boarding Agent) reporting to the Operations Supervisor is responsible for providing logistics service to our Principals (the clients) to...