Pricing Analyst

Here at** SmallWorld Financial Services**, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.

Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.

Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?

Then join us Let's make this big world into SmallWorld.

**Pricing Analyst North America**

Purpose of role: Support the Commercial divisions in making informed pricing decisions by conducting data analysis of the market & corridor and pricing recommendations

Role details:

- Assist with development and articulate firm-wide consumer, agent, competitor strategies delineated by corridor and informed by the following:o
- Price sensitivity of key market participants (consumers and agents)
- Regional differences (based on market structure, agent mix, system constraints,etc.)
- Competitive mix, behaviours and intensity
- Ongoing oversight, development and maintenance of the transaction and competitor pricedatabases
- Build insights on price elasticities for consumers and agents through price testing, marketresearch and analysis of price moves
- Build and run scenario models to enable the evaluation of potential pricing moves onvolumes and margins
- Build internal reporting to demonstrate financial and pricing performance as well to deliverinsights on consumer and competitive pricing trends
- Run ongoing communications processes to enable sharing of insights as well as the reviewand agreement of price changes
- Design and develop internal reports that enable management to understand pricingperformance and monitor P&L impact of pricing strategies
- Work with the regions to build insights on:

- Customer and agent needs and behaviours
- Customer and agent price sensitivities
- Customer value to Small World Financial Services
- Competitive prices and behaviours
- Work with each regional team to develop
- Competitive, agenda and consumer pricing strategies by corridor
- Pricing processes for reporting, analysis and decisions making
- Develop and share pricing best practices across the organisation
- Leverage knowledge of segment specific price elasticity to
- Optimise prices based on segment specific customer elasticity
- Model revenue impact under different scenarios
- Model customer value over time

Person Specification
- 2-3 yrs pricing experience; previous experience in a payments market would be a benefit, but not a requirement
- In a dynamic environment where prices change several times per day
- In an environment with multiple sales channels (e.g. online, telesales, retail outlets,etc)
- B2B and B2C pricing environments
- Confident in using a broad range of techniques used to measure customer price elasticity and the ability to choose the method best suited to measuring elasticity based on the data available
- Excellent analytical abilities, able to manage and interrogate large datasets (e.g. using SQL,
- R, Python and/ or Tableau) to extract actionable pricing insights
- Ability to draw these insights together to articulate a coherent pricing strategy
- Experience of developing and testing segment specific price elasticity hypotheses using live price tests (e.g. A/B testing)
- Displays a commercial mindset - able to identify opportunities to improve businessstrategy, performance, etc. and optimise risk-reward outcome
- Experience working with and challenging stakeholders at all levels of an organisation,including at the executive level
- Able to work across multiple teams, offices, time zones
- Highly organized and detail oriented
- Team-player with excellent relationship-building and communication skills
- Strong written and verbal communication skills

Education
- 2:1 (or equivalent) degree from well recognised university required;
- Degree in quantitative field preferred (maths, statistics and/ or economics)

Personal qualities
- Sympathetic to our target audience (predominantly migrants) and the importance remittances(money transfers) can make to their remote, or extended families
- Demonstrable leadership skills, a strong customer and delivery focus
- Willingness to confront issues, and find solutions
- Actively enjoys working with people from different cultures and languages
- A self-starter, who works well independently and gets things done
- Confident but never arrogant, willing to challenge the status quo
- Collaborative in approach, who engages with peers,