Dynatrace Application Administrator

hace 2 semanas

Ciudad de México CDMX EPAM Systems A tiempo completo

Join EPAM as a **Dynatrace Application Administrator. **In this role, you'll maintain the Dynatrace Environment, build and configure new monitoring capabilities, and work closely with the Observability team. If you have at least 4 years' experience working with development/Operations teams, hands-on experience with Dynatrace and Splunk, and are Dynatrace Certified, we'd love to hear from you.

RESPONSIBILITIES
- Maintain the Dynatrace Environment with Best Practices and Standards
- Build and configure new monitoring capabilities utilizing the Dynatrace platform
- Work on developing and innovating best practices and processes used for supporting the Dynatrace platform
- Assist with building out the knowledge base and documentation related to the Dynatrace platform
- Ensure utmost quality of the service is delivered
- Be technically sound in admin and operational activities of Dynatrace Platform
- Work with users and customers to document and strategize for process improvements

**REQUIREMENTS**:

- At least 4 years' experience in working with development/Operations team
- At least 4 years’ hands-on experience on Dynatrace, Splunk and good knowledge on any other monitoring tools
- Good working knowledge in Dynatrace integration with tools like Servicenow
- Good knowledge in alert monitoring, perform health checks, trouble-shooting issues, perform escalation, managing bridge calls, perform root cause analysis and document knowledge articles
- Good understanding of SDLC, CI/CD, and building deployment pipelines on the cloud
- Knowledge on Windows and Linux OS, infrastructure and platform management, networking, AWS, IT troubleshooting, automation, microservices, Advanced AI Ops implementation, and data analytical skills would be a value add
- Experience in tools such as JIRA, Confluence, ServiceNow, Other monitoring tools etc
- Flexible with working hours based on the service requirement
- Excellent communication (written and spoken) skills
- Dynatrace Certified Associate is required. Dynatrace Professional Certification is a plus

WE OFFER
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more

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