Bilingual Customer Service Agent
hace 1 semana
We’re looking for Customer Service Agents with **soft sales skills** to support a U.S. energy company.
You’ll take inbound calls only (no cold calling), assisting customers placing orders or asking about their services.
**What You’ll Do**
- Handle inbound calls from U.S. customers (no outbound sales).
- Assist customers with orders, payments, and account setup.
- Provide friendly, efficient, and accurate service.
- Identify opportunities to convert service calls into new account sign-ups (soft sales).
- Follow up on new customer accounts and ensure successful onboarding.
**Compensation**
- Base Salary
- Performance Bonus (up to 35%)
- Sales Incentive.
- Weekly payments (every Monday)
**Schedule**
- Monday to Friday (Morning shift)
- 1-hour lunch
- 2 weeks paid training
**Requirements**:
- Native or near-native English
- Minimum 6 months of Customer Service experience
- Sales Experience (at least 3 months)
- Ability to multitask and handle inbound calls in a fast-paced environment
- Positive attitude, empathy, and communication skills
**We Offer**
- Legal benefits
- Weekly payment
- On-site medical assistance
- On-site cafeteria
- Referral and performance bonuses
- Professional growth opportunities
- Partnerships with schools, restaurants, psychologists, and online nutritionist
Pay: $11,600.00 - $15,000.00 per month
Work Location: In person
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