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DE&I Statement
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
We are searching for the best talent for 360 Solutions Analyst to be in CDMX.
Purpose:
The 360 Solutions Analyst role is critical to shape the ongoing success of the business: ensuring the operational excellence through the ISO9001 and the quality system in place to being an Integral Solutions leader in Mexico.
You will be responsible for:
- Ensure ISO 9001 daily execution and define the evolution journey in terms of quality system management
- Leading internal and external audits of the quality management system
- Monitoring of operation and process opportunities in terms of customer satisfaction
- Monitoring of process deviations and ensure action plans to improve processes
- Document the entire quality management system
- Run Risk assessments
- Collaborate with multidisciplinary teams in terms of set a quality culture in the organization
- Data analysis and trends
- Seek continuous improvement
- Ensure a data driven culture and leverage business insights
- Present results on a monthly basis to the different stakeholders
- Promote a culture of ethics and compliance
**Qualifications**:
Qualifications:
- Education: University / Bachelor’s Degree or equivalent is required
- 5 years of professional relevant PMO, operations or quality experience
- Experience in Medical Devices / Medtech is strongly preferred
- Strong leadership & interpersonal skills
- Highly self-motivated with ability to direct, lead, and motivate self and others
- Creative thinker, with strong problem-solving abilities
- Excellent communicator with effective influencing skills
- Strong analytical & organizational skills
- The ability to collaborate in a cross-functional and virtual team environment is required
- Highly curious with strong customer-centric problem-solving mindset and ability to deliver
- English: intermediate
