Semi Senior Java Support Engineer

hace 1 semana

Cancún, México Realtime Analytics By Procalidad A tiempo completo

100% Remote - Mexico | **Only Mexican Citizens**

Ready to level up your career in a dynamic, fully remote environment?
We’re looking for a **Java Support Engineer** who loves problem-solving, codes smart, and is passionate about building better, more reliable systems.

**What We’re Looking For**:
A degree in **Systems Engineering**, **Computer Engineering**, **Industrial Engineering**, or related fields.

**3+ years** of hands-on experience as a **Support Engineer** or **Java Developer**.

Solid skills in:
**Java**, **SQL**, **UNIX/Linux** environments

**Data Structures** (and actually using them in real life, not just theory)

**Problem-solving** — spot patterns, find root causes, and suggest smart solutions

Great communication skills — you can explain tech stuff clearly to both techies and business folks.

Comfortable working with:
**Structured or Object-Oriented Programming** (Java)

**Scripting languages** like Shell Script, Perl, JavaScript, or Python

**Databases** like Sybase ASE/IQ, Oracle, or DB2

**English level**: B2 or higher

**What You’ll Be Doing**:
Manage incidents and keep users, developers, and stakeholders in the loop.

Spot patterns in recurring failures and help fix them **for good**.

Work with machine learning-powered tools to automate failure detection and health recovery.

Help automate repetitive tasks so we can all focus on the good stuff.

Join in on Change Management processes to keep our production environment top-notch.

Build detailed runbooks and performance reports to make life easier for everyone.

Always learning, always growing — including working with proprietary technologies (we’ll teach you, no worries).

**Bonus Points (Nice to Have)**:
Experience in the **Financial Services Industry**.

Exposure to **Big Data/Cluster Computing**: Spark, Hadoop, HDFS, XRS (especially with cloud platforms).

A degree in **Computer Science, Systems Engineering or similar degrees**.

**Why You’ll Love It Here**:
**100% Remote**: Work from anywhere in Mexico.

**Growth**: Be part of a high-impact team that encourages innovation.

**Learning**: You’ll get hands-on exposure to powerful tools and new technologies.

**Culture**: Friendly, supportive, and tech-driven.

**Important**:
You **must be based in Mexico** and **hold Mexican citizenship**.

In the interest of full transparency, we would like to inform you that we are unable to offer sponsorship for a work visa at this time.

**Ready to join us and make an impact?

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