Time Services Expert

hace 2 semanas

Insurgentes, México Novartis A tiempo completo

**Summary**:
This role reports directly into the Time Service Delivery Manager

Location: México, CDMX
LI-Hybrid

**About the Role**:
**Key Responsibilities**:

- Provides day-to-day Time Services Delivery operations with compiling and entering time & attendance data and reconcile errors to maintain accurate and complete time & attendance records, all in timely and accurate manner.
- Ensures maintenance of all relevant HR related data is correct and complete. Ensures compliance in line with relevant legislation, Data Privacy, Protection guidelines and other relevant guidelines across identified geographies.
- Performs country specific Data consistency check. Supports NFCM and HR controls.
- Respects and follows the payroll calendar to prepare the necessary payroll inputs.
- Resolves time & attendance related queries and issues within the standard established timeframes raised by various stakeholders, incl. associates.
- Escalates requests and issues that cannot be resolved directly to the appropriate escalation point of contact (i.e. IT / Time Services Unit Lead).
- Handles core T&A Technology Activities & BAU Tasks. Highlights exceptions and deviations. Extracts regular and ad hoc reports needed for payroll and other divisions upon request.
- Identifies and gathers system enhancements and change requests to report and coordinates with IT and/or global support team. Provides regular training to new and established stakeholders on the use of the Time and Attendance system.
- Ensures all Times Services Delivery performance metrics and KPIs are met. Contributes to and supports projects in scope for P&O Services.

**Essential Requirements**:

- Bachelor's degree in any relevant discipline.
- 1-3 years of experience in HR Services.
- Excellent English and Spanish Language proficiency.
- Competent in Excel for data analysis and reporting
- Strong stakeholder management and team work skills.

**Desirable Requirements**:

- Minimum 1 year of experience in Time Services.
- Experience contributing to transformation initiatives and transition projects is a plus.
- Workday/SAP system knowledge is an advantage.
- Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve._

Division

People & Organization

Business Unit

Universal Hierarchy Node

Location

Mexico

Site

INSURGENTES

Company / Legal Entity

MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.

Functional Area

Human Resources

Job Type

Full time

Employment Type

Regular

Shift Work

No

**Accessibility and accommodation**:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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