Oca Analyst

Act as the liaison between our 3rd Party Agency, LATAM Business Unit or Attorneys and customers and manage overdue accounts according to our policies and procedures. Responsible of follow up for aged balances.

**How will you do it?**
- Assisting 3rd party assessors with the process of risk assessment
- Have good research skills using resources and tenacity to achieve a thorough understanding of the debtor (negotiations, purchase order, communications, Pre-Action Protocol letters to agreed client service levels, historical payment, etc.).
- Input solutions to maximize opportunity.
- Communicate and support the collection goals.
- Pushing collection and correct allocation for overdue balances +60 days. Follow up with collections team.
- Bad debt and write of administration: recommendation after analyzing historical situation.
- Provide KPI’S reports and analysis as required.

**What we look for?**

Bachelor Degree

Intermediate English skills

3 years as Finance Analyst or similar with a degree in business administration or professional experience focusing on Finance/Accounting

Excellent customer service, organizational, communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines

Solid self-management

Team player with pro-active approach and problem-solving personality

Innovative and constantly looking for opportunities to improve

Advanced level in English, strong verbal and written communication skills

Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.