Head of Program

**If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you**

Reporting to the Director for International Programs, the Head of the Program provides leadership and oversight for the administration of the repatriation program. They will provide supervision and direction to a specialized team of 6 who will facilitate support services for youth who have returned to Mexico from the United States.

The Head of Program will be responsible for program oversight, budget management, outreach, and reporting. Two licensed clinicians will provide individual and family therapy to youth in the program to address mental health concerns and reintegration challenges. In addition, four case managers will be employed to support youth in the identification and coordination of resources.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

- medical, dental, and vision available on the first day of employment,
- professional development, tuition reimbursement,
- generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
- 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
- company 403(b) contribution of 3%, an additional 7% match which vests immediately,
- Family Building benefits for reproductive procedures, adoption/foster care assistance, and
- an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

**DUTIES**
- Contributes to the mission of Global Refuge by providing day-to-day oversight and direction to the repatriation program.
- In conjunction with the Director for International Programs and other program directors, establishes and carries out the strategic direction for the program.
- Submits detailed and thorough documentation in compliance with Global Refuge policies and procedures.
- Assists and supports on-the-ground legal, logístical, and financial matters such as liaising with banks, lawyers, accountants, etc. in order to guarantee the smooth functioning of the program.
- Utilizes social work best practices to ensure thorough assessments of the child's progress and services provided.
- Informs supervisor about trends, challenges, and successes in working with the population.
- Secures and maintains funding for the department by assisting with the identification of funding sources, writing grants, and reporting.
- Creates and manages the budget for the department.
- Significantly contributes to and manages numerous funding reports and proposal submissions; reviews and edits quarterly, annual, and monitoring reports for program services.
- Hires, trains, and develops staff to fulfill the functions of the program including evaluation, training, technical assistance, program management, and coordination
- Holds staff accountable for delivering quality work on time. Mentors and manages performance as necessary
- Acts as a role model and exhibits a high level of leadership, fosters transparency, and is fair in all dealings with staff
- Leads staff in meeting the objectives, obligations, and Global Refuge standards, in accordance with external and internal agreements, in a manner that respects and encourages their individual gifts and skills and educates them regarding the tasks and skills required to meet objectives.
- Performs ongoing supervision of case management activities. Ensuring staff provide services in compliance with established Global Refuge policies and procedures
- Actively works to develop a team atmosphere within the unit and establishes a supportive and productive work environment.
- Supervises staff with its associated administrative tasks - approving