Accounts Receivable

hace 6 días

Zapopan, México Intugo A tiempo completo

**Accounts receivable - Customer Portal**
**Billing Specialist**

**Location**: On-site - Ciudad del Sol, Zapopan, Jalisco

**Advanced**
**English (written and spoken): Required**

We’re looking
for an organized, proactive, and detail-oriented individual to ensure timely
and accurate invoice submissions through our customers’ billing portals. This
role requires strong communication and follow-up skills, as well as the ability
to collaborate across departments in a fast-paced environment.

**Key**

**Responsibilities**:

- Upload invoices to third-party billing portals (e.g., Ariba,

Coupa, Corrigo, Taulia, Transcepta, etc.) in accordance with client
timelines and requirements.
- Track uploaded invoices in an Excel log, including status

updates, approved amounts, and payment promises to support monthly cash
flow forecasting.
- Follow up on invoice rejections or disputes by coordinating

with Billing, Collections, and Operations teams to revise and resubmit as
needed.
- Request access or training for new billing portals when a new

customer requires electronic submission.
- Maintain updated portal login credentials (usernames and

passwords).
- Update customer records in Dynamics 365 to ensure correct

tagging and portal handling of all related invoices.
- Contact portal

customers regarding past-due non-portal invoices to request payment
updates and resolve payment issues.
- Investigate and resolve invoice disputes within 24 hours via
- Escalate billing or access issues when appropriate.
- Monitor the shared billing inbox to respond to invoice upload

requests in a timely manner.
- Follow all standard operating procedures (SOPs) for customer

invoicing and e-billing systems.
- Assist the Billing & Collections Supervisor with special

projects and other assigned administrative duties.

**Ideal**
- 1-2 years of experience in billing, accounts receivable,

customer service, or related administrative roles.
- Hands-on experience with customer e-billing portals such as

Ariba, Coupa, Taulia, Corrigo, Tungsten, WAWF, etc.
- Familiarity with ERP or billing systems (preferably Dynamics

365 or Salesforce).
- Proficiency in Microsoft Office Suite, especially Excel and

Outlook.
- Strong attention to detail and accuracy in data entry.
- Analytical mindset with strong problem-solving skills.
- Self-motivated, reliable, and accountable for assigned tasks.
- Excellent written and verbal communication skills for internal

and external interactions.
- Ability to manage multiple priorities and work independently or

as part of a team in a fast-paced setting.

SHIFT:
FULL TIME, MONDAY TO FRIDAY 8:00 AM TO 5:36 PM

SALARY AND BENEFITS:
$22,000 BASE GROSS MONTHLY SALARY
$10,131 APPROX GROSS BIWEEKLY
$1000 MONTHLY FOOD STAMPS.
PRIVATE MEDICAL INSURANCE (EMPLOYEE ONLY)
30 DAYS CHRISTMAS BONUS
15 PTO DAYS (FROM DAY 1 TO FIRST YEAR'S ANIVERSARY, AFTER THAT 5 PTO DAYS PER YEAR)

Tipo de puesto: Tiempo completo

Sueldo: $22,000.00 al mes

Beneficios:

- Seguro de gastos médicos
- Vales de despensa

Experiência:

- billing or accounting: 2 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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