Key Account Customer Care Manager

hace 6 días

Mexicali, México Charger Logistics Inc A tiempo completo

Charger logistics Inc. is a world
- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based in our Mexicali office.

**Responsibilities**:

- Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met
- Manage customer expectations and provide exceptional customer service
- Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
- Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
- Participate in rate calculations, report preparation and customer presentations for all large-spend bids
- Ensure customer commitments are met, working with internal teams and executing operational tasks as needed
- Identify, manage and build new business relationship in the target market
- Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
- Maintain a database of clients, prospects, partners and vendors
- Monitor market conditions, product innovations, and competitors' products, prices, and sales
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
- Consult with clients to resolve problems and to provide ongoing support
- Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS

**Requirements**:

- Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'
- **2+ years of sales and account management experience** in transportation and logistics field is preferred
- **Recent college or university degree** in Marketing or Business-related field is required
- Previous experience in an analyst role and or in pricing function is an asset
- Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
- Experience working B2B sales involving complex deals is an asset
- Strong knowledge and understanding of the sales planning process
- Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
- Strong negotiation skills with proven closing ability
- Ability to function independently with little or no supervision as well as function in a team environment

**Benefits**
- Competitive Salary
- Life insurance
- Healthcare Benefit Package
- Career Growth
- Savings fund
- Life insurance
- Food coupons

  • Key Account Manager

    hace 6 días

    Mexicali, México Taltere A tiempo completo

    **¡Tenemos un lugar para ti! Somos una Distribuidora Médica que se encuentra en expansión, buscamos cubrir la alta demanda de productos médicos en la capital del turismo médico en México!****Key Account Manager-Medicina estética.****Buscamos**:- Bachillerato terminado- 2 años de experiência como KAM en industria Médica- Vehículo propio.-...

  • Ctl - Account Manager

    hace 3 semanas

    Mexicali, México Ivemsa A tiempo completo

    Descripción y detalle de las actividades**Key Responsibilities**- Manage and optimize all product listings to increase visibility and conversion.- Oversee daily account operations, including pricing, inventory, logistics coordination, and customer interactions.- Launch and monitor advertising campaigns using Mercado Ads to drive sales and ROAS.- Analyze...

  • Customer Care Representative

    hace 4 semanas

    Mexicali, México Tax Goddess A tiempo completo

    Seeking a detail-oriented, flexible, and motivated individual for our fast-paced team of experts. At our firm, we highly value those who demonstrate a deep commitment to their work, possess an insatiable curiosity, and continuously seek knowledge. Strong communication and active listening skills are vital to excel with us. Take the leap and become part of...

  • Customer Service Representative

    hace 8 horas

    Mexicali, Baja California, México TekniPlex A tiempo completo

    This position serves as the primary business contact for the customer and, along with the Account Manager, is responsible for the customer's satisfaction. The customer service representative is expected to provide support to the customer with purchasing, reporting, quoting, pricing and shipping. This position acts as a liaison between the customer, sales,...

  • Account Manager

    hace 7 días

    Mexicali, México Newair A tiempo completo

    **Day-to-Day as Account Manager**:- Develop an Influencer/Creator Playbook, informing how we attract, engage, and retain Creators to drive on-going traffic.- Work collaboratively at the intersection of marketing, product, content, and sales to develop powerful and memorable stories and interactive experiences that bring GR vision to life on all social media...

  • Account Manager

    hace 2 semanas

    Mexicali, México BlackHawk Industrial de México A tiempo completo

    The Account Manager is responsible for **managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.** - Manage new and existing customer relationships - **Must** **Maintains a thorough knowledge of products - Cutting tools: boring, turning, milling hole making, abrasives, coolant, PPE, MRO General...

  • Account Manager

    hace 2 semanas

    Mexicali, México BlackHawk Industrial de México A tiempo completo

    The Account Manager is responsible for **managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.**- Manage new and existing customer relationships- **Must** **Maintains a thorough knowledge of products - Cutting tools: boring, turning, milling hole making, abrasives, coolant, PPE, MRO General...

  • Account Manager

    hace 6 días

    Mexicali, México BlackHawk Industrial A tiempo completo

    The Account Manager is responsible for **managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.**- Manage new and existing customer relationships- **Must** **Maintains a thorough knowledge of products - Cutting tools: boring, turning, milling hole making, abrasives, coolant, PPE, MRO General...

  • Customer Success Manager

    hace 3 semanas

    Mexicali, México Equivity A tiempo completo

    **Join Our Team as a Client Experience Manager at Equivity!**As a Client Experience Manager, you’ll play a pivotal role in shaping the success of our staffing and client management efforts. This high-impact leadership position will have you overseeing staffing operations, managing client relationships, and coordinating with various departments to drive...

  • Customer Success Manager

    hace 2 semanas

    Mexicali, México Equivity A tiempo completo

    **Join Our Team as a Client Experience Manager at Equivity!**As a Client Experience Manager, you’ll play a pivotal role in shaping the success of our staffing and client management efforts. This high-impact leadership position will have you overseeing staffing operations, managing client relationships, and coordinating with various departments to drive...