Sccm Engineer

**_Puebla_**_, _**_Mexico_**_ _**
**General Accountabilities**
- Designing, deploying, configuring, patching and remote control through Software Center Configuration Manager.
- Administration of Microsoft Applications and Desktop Platforms.
- Imaging and Packaging.
- Understanding of Windows Active Directory, Group Policies, DNS, DHCP, Enterprise Patching.
- Experience with Microsoft 365 administration.
- Knowledge regarding Endpoint Manager or Intune.
- Managed an environment with 200 or more endpoints.
- Experience supporting systems by optimizing performance, resolving production problems, and providing timely follow-up on reported problems.
- Interpreting and maintaining systems documentation.
- Provide root cause analysis of reported incidents.
- Experience with monitoring systems and troubleshooting concepts.
- Experience with scripting.

**Job Qualifications**

**Education**:

- Bachelor’s degree preferred.
ITSM foundation training required.**Experience**:

- 5+ years of IT experience.
- 3+ years of relevant experience on software deployment.
- 1+ years on Cloud platforms.
- Experience Microsoft Technologies.
- Knowledge of VBScript and/or Powershell

**Professional Skills**
- Fluent English language skills required: verbal and written communication.
- Experience working with multicultural teams and customers.
- Self-motivated and disciplined.
- Excellent meeting facilitation skills, including teleconference and web conference.
- Ability to make decisions and resolve incidents.
Ability to explain technical concepts to Management, team members and customers.
- Proficient in Microsoft Office product suite.
- Participate in a rotating 24/7 on-call schedule responding to critical issues.

**Benefits**:
Medical, Dental and Life Insurance. Savings Fund, Vacations Bonus, Christmas Bonus, Grocery Bonus, Annual Bonus.

**PTOs**:
Vacations and Holidays.

**Save on commute**:
Paid office parking.

**Discount Programs**:
Medical related discounts.

**Prime location**:
In the heart of Puebla, with views of Popocatepetl volcano, restaurants and amenities close by.

**Sponsored Events**:
Team social events and Christmas Dinner.

**Sport Activity**:
Join your colleagues in various sport activities in the area.

**Eat & Drink**:
Enjoy a kitchen stocked with drinks, coffee, and snacks free of charge.