Associate Consultant I

Job Title: Associate Consultant I Location: GDL, MX **WHY YOU'LL LOVE SALESLOFT**: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full. These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software. Salesloft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on Salesloft's category-leading sales engagement platform to engage in more relevant, authentic and sincere ways. Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America's Best Startup Employers in 2020, twice by Deloitte as a 'Fastest-Growing Technology Company in North America,' and have been recognized as a top workplace by _Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine_. We're redefining an age-old industry This is challenging work - but our team of brilliant creatives makes the journey thrilling. We're fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us Check us out on Glassdoor and see what people LOVE about working for Salesloft **THE OPPORTUNITY**: Although we're proud of our history, we're just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains the nation's elite talent. At Salesloft, our Associate Consultant I, Consulting Services is pivotal to our company's success. You will be a key member of our fast-growing and high-performing Consulting Services team whose primary goal is to successfully on-board each customer, establishing a solid foundation for their future success. In addition to working with amazing colleagues who exemplify our 'team over self' core value, you will also have the opportunity to develop along a great career path in Consulting Services. **WHAT WE'RE LOOKING FOR**: We are seeking a motivated, results-oriented, forward-looking team player who can help us grow and mature our Consulting services organization while ensuring the highest quality onboarding experience for our customers. On a day-to-day basis, you will be responsible for establishing the solid foundation that drives customers' future successes. You will help play a critical role in the success of the Consulting Services team. Leading virtual Salesloft trainings, providing basic sales strategy, product adoption and proactive communication - all with one goal in mind: ensuring the successful onboarding of our clients. If you're passionate about sales technology, providing a world-class customer experience, and thrive in a fast-paced, hyper-growth startup environment, then becoming Associate Consultant I, Consulting Services is the career path for you **THE TEAM**: Salesloft's Consulting Services team is composed of both seasoned and up-and-coming consultants who are all aligned on one mission: to redefine the Sales Engagement space and activate the authentic seller in all of us. They are also the epitome of our core values. Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full. **THE SKILL SET**: - 0-1 year Professional experience, preferable in a customer facing role in SaaS or technology - Ability to speak both Spanish & English fluently (Projects primarily delivered in English with occasional requests to deliver training sessions in Spanish) - Experience using Salesforce, Microsoft Dynamics, and HubSpot CRM is a plus - Excellent interpersonal skills and ability to build relationships - Experience having difficult conversations - Huge drive, ambition, and motivation for success - Outstanding work ethic, time management & prioritization abilities - Character, integrity, and professionalism - Commitment to being a team player by looking for ways to contribute value to others - Experience working in a fast-paced environment - Disciplined, flexible, and autonomous work habits; we don't micromanage - Bachelor's degree preferred **WITHIN ONE MONTH, YOU'LL**: - Attend Salesloft's New Hire Orientation, where you will learn our Salesloft story and understand what makes our "Lofters" unique - Begin 1:1's with your manager, understand your onboarding plan and delve into your daily responsibilities - Understand the implementation methodology for our packaged onboarding offerings - Begin shadowing of calls/meetings with more tenured team members to see our methodology in action via our Onboarding Program **WITHIN THREE MONTHS, YOU'LL**: - Achieve the Salesloft Administrator Certification, demonstrating your knowledge of our product - Understand the various metrics and respective targets for your role (e.g. billable utilization, customer satisfaction, project margin) and those of the