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México Tiempo Cero A tiempo completo

**Post Delivery Import and Export**

**LA POSICIÓN ES RESPONSABLE DE**:
Gestionar las solicitudes posteriores a OTD: quejas, reciclaje, reparaciones, reacondicionamiento y otras solicitudes de devolución mediante la gestión de casos de CRM.
Emitir pedidos de reemplazo (clientes finales) o emitir créditos (socios de canal) según las instrucciones de ventas
Mantener comunicación con clientes, canales, ventas y grupos internos para facilitar la investigación y correcciones.

**Requisitos**:
Administración o carrera afín.
1 a 3 años de experiência en servicio al cliente.
Experiência en SAP
Inglés Avanzado (INDISPENSABLE)

Experiência mínima 2 años en procedimientos de Importación y Exportación.
Actitud de servicio.
Sentido de urgencia.
Flexibilidad y adaptabilidad al cambio.

**Ofrecemos**:
Salario en un rango de 23,000 a 25,000 pesos Brutos mensuales
Prestaciones superiores a las de ley
Tipo de puesto: Tiempo completo
Horario: De Lunes a Viernes de 8:30 am a 6:00 pm
Parque Industrial Queretaro

Tipo de puesto: Tiempo completo

Salario: $23,000.00 - $25,000.00 al mes

Horario:

- Turno de 8 horas

Experiência:

- SAP: 3 años (Obligatorio)
- IMPORTACION Y EXPORTACION: 3 años (Obligatorio)
- Servicio al Cliente: 3 años (Obligatorio)

Idioma:

- Ingles (escrito y oral) (Obligatorio)