Customer Service for Events
hace 1 semana
The A&E Management Support Specialist (MER) will provide direct support to the Account & Event Management team (US) by assisting in various aspects of the business for the overall benefit of the company.
Essential Duties and Responsibilities:
- Train and learn the business systems including, but not limited to, GTS, Slingshot, GTS scan and other necessary software
- Researching of event information including dates, times, and locations via web search and client communication, as needed, utilizing pre-determined templates
- Tracking campus and event status, including holidays and breaks
- Work with field teams to ensure proper equipment and job bag shipments as well as pre-event confirmations
- Ability to accurately and efficiently review grad images during the season, often in real time, and communicate details to the field team
- Identification of grad public relations images for client viewing from events and sharing of pertinent post-event data with clients, as needed, utilizing pre-determined templates
- Various payroll and expense processing functions
- Performs other duties and responsibilities as assigned
Position Requirements:
- Must be 90-100% fluent in English
- Excellent phone skills required
- Customer service/account management background preferred
- Experience in similar position required
- College degree preferred.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $15,300.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
- Turno matutino
Prestaciones:
- Seguro de vida
- Vales de despensa
Tipos de compensaciones:
- Bono anual
- Bono de asistencia
- Bono de puntualidad
Puede trasladarse/mudarse:
- Mérida, Yuc.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Una ubicación
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