IT Infrastructure Solution Architect

hace 6 días

México ABB A tiempo completo

**IT Infrastructure Solution Architect**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
This role involves responsibility for the design, integrity, and quality of an IS solution and of associated IS services delivered to business and support functions as well as IS Technology domains. You will ensure that the solution/service provides the required functionality and meets cost expectations, while contributing to project set-up and delivery and to optimizing service operations.

**This position reports to**:
IS Continuous Improvement Manager

**Your responsibilities**:

- Deciding what is covered by available standard functionalities and where enhancements or workarounds are needed.
- Supporting validation and prioritization of business demand with the relevant IS Service Manager and/or Global IS Domain Architect, including signing off on use case specifications.
- Remaining current with new and emerging technology and industry practices, and bringing learning into ABB.
- Working with users in projects and problem management to maintain, develop and deploy solutions/services for the business.
- Ensuring that manuals and documentation are created to describe the operating procedures, and consulting on the installation of, or changes to, solutions/services.
- Contributing to results-oriented work with Information Systems architectural domains for various business processes and enterprise technology.
- Contributing to incident management to fight ticket volume by detecting and eliminating recurring defects and supporting issue resolution to avoid negative impact on a project or service.
- Supplying service managers with stakeholder information, and working with stakeholders regarding their expectations and requirements, in accordance with procedures and guidelines.
- Level 3 support of end users and services within the environment.

**Your background**:

- Bachelor’s degree in Information Systems Infrastructure, Computer Science or similar or PMP Certification.
- Excellent negotiation and presentation skills.
- Strong time management skills and flexibility necessary to handle periodic bursts of increased workload.
- Data analysis for requirements of the project work & deliverables.
- CCNA Certification preferred.
- Experience in Project Management is desirable.
- Availability to travel. Active Passport preferred.
- Advanced English level.

**More about us**:

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