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Supply Escalation Manager
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**_A global manufacturing company is looking for an experienced Supply Escalation Manager to join our team at our facility located in Hermosillo Mexico, supporting multiple locations. We offer all the benefits of a top employer committed to further development, intercultural exchange and innovation. We are looking for people who bring commitment and a sense of team spirit to every challenge they take on. You will be the primary contact for resolving operational problems within an enterprise network environment, while assuring the highest level of customer support and system reliability._**:
**Supply Escalation Manager**
Manages and solves alerted critical supply situations with supplier involvement
**Your tasks**:
- Prepare and moderate escalation meetings, incl. PDCA tracking and follow up.
- Steer and monitor flow of information for escalation events.
- Develop and track part files in close collaboration to plants, Country VCM and Category Management.
- Manage tasks between Category Management and VCM functions.
- Develop solution concepts with internal and external stakeholders in crisis events.
- Allocate parts between and for LEONI plants according to urgency, based on information from Country VCM and CDM (e.g. coverage files, line down dates etc.).
- Escalate to higher levels inside LEONI if required (e. g. Head of Category, Head of Supply Escalation Management).
- Regular updates and information exchange inside LEONI with all stakeholders in COO and CSO area (but not limited to).
- Regular reporting to all stakeholders (current status, changes, etc.) inkl. Management Summaries.
- Reports to the Head of Supply Escalation Management Designs / oversees the overall database communication architecture and continuity according to best practice and LEONI specific requirements
- Incident, Problem, and Change Management according to LEONI standards
- Request Fulfillment in regard to security or other database-related requests
Supply Escalation Manager
MX-SON-Hermosillo SSH - HER00007T
**Your skills**:
- Bachelor´s degree required (Industrial Engineering, Logistics, Administration or related).
- At least 3 years of professional experience.
- Automotive experience preferred.
- Excellent communication skills in English (Both written and verbal).
**Next steps?**
We are looking forward to meeting you
**LEONI Hermosillo**
People of all genders are always meant equally; For linguistic simplification and better readability, only the masculine form is used in the text.
