Customer Service Representative
hace 5 días
**Are you ready to make a meaningful impact in healthcare?**
**About the Role**: As a Revenue Cycle Representative, you will play a critical role in supporting the BPO Operations. Your primary responsibility will be ensuring accurate account resolution and reconciliation of outstanding balances for external customers' patient accounts. You will work in a dynamic, team-oriented environment to provide exceptional service and add value to both internal and external customers.
**Key Responsibilities**:
- Perform revenue cycle functions to meet or exceed key performance metrics.
- Collect and analyze patient and payer information to facilitate account resolution.
- Manage inquiries through written and electronic correspondence to ensure customer satisfaction.
- Resolve outstanding accounts while adhering to all applicable laws and regulations.
- Maintain high standards of ethical and moral conduct in all interactions.
**What We’re Looking For**:
- Strong analytical skills with attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work effectively in a collaborative team environment.
- Commitment to providing exceptional customer service.
**Why Join Us?** We believe in the power of service and the importance of integrity. By joining our team, you'll be part of a mission-driven organization that values ethical conduct, teamwork, and excellence in everything we do.
Pay: $18,000.00 - $20,000.00 per month
**Language**:
- english (required)
Work Location: In person
Application Deadline: 19/09/2024
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