Senior Manager, Quality Assurance

Santa Catarina, Nuevo León **Job ID** 30182708 **Job Category** Quality **Country**: Mexico ** Location**: LOC5016: Carrier - Plant E, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico ** BUILD A CAREER WITH CONFIDENCE** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. **KEY RESPONSIBILITIES** - Ensure continuous improvement of both manufacturing and administrative processes through the CX operating system, focusing on key metrics (MFA, CRSD). - Ensure compliance with control plans for products manufactured by CMXE Residential, under the highest technological and quality standards. Continuously improving the company's key indicators (FPY, Scrap, COPQ, Escapes, Sppm). Maintaining ISO 9000 certification of our CX Quality Management System. - Consolidate supplier development through compliance with the Supplier Quality Manual. - Effectively address customer feedback through the IRP process. Ensuring timely closure of findings through the involved departments. - Effective implementation of the "Lean Manufacturing" program through lean events supported by Global CX Lean Group). Development of leaders in Lean tools identifying and elimination of waste. Ensure the closure of projects from continuous improvement events (Kaizen events in both manufacturing processes and administrative processes). - Implementation of the Process Certification program in internal and supplier processes. - Compliance with corporate programs. **REQUIREMENTS & QUALIFICATIONS** - Bachelor's degree in engineering or a related field. - Minimum of 5 years of management-level experience. - Minimum 5 years of prior experience in the metalworking sector working in industry relations. - Experience managing supplier quality, processes, launches, warranties, etc. - Advanced English - Advanced computer skills - Communication skills - Knowledge of quality regulations and guidelines (ISO 9001, Core Tools: FMEA, SPC, etc.) - OPEX Certification (Desirable) HARD SKILLS: - APQP. - Quality management system. - Black Belt (desirable). SOFT SKILLS: - Change management. - Analytical thinking. - Effective communication. - Negotiation. - Dynamic leadership. **BENEFITS** We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. - Have peace of mind and body with our health insurance. - Drive forward your career through professional development opportunities. **OUR COMMITMENT TO YOU** Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. **Carrier is An Equal**Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.