Maintenance Hunter

_Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.Are you ready to make your next career move to join our team as our next **Maintenance Hunter**in Mexico City?

As our next **Maintenance Hunter**, you will be responsible for building new relationships and selling maintenance contracts and related digital services outside current customer base.

**_Responsibilities include, but are not limited to: _**

**Customer relationship management**
- Proactively develops and creates customer relationships in his/her area of responsibility
- Is accountable for developing KONE position in his/her customer base or market area
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
- Ensures customer satisfaction and solves complaints with the rest of KONE team
- Documents the customer and contact information, maintains customer data

**Sell**
- Proactively generates opportunities from outside current customer base,
- Handles RFQs
- Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
- Is accountable for finding customer needs and that KONE’s solution matches with the needs
- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
- Validates that the contents of the contract are in line with the negotiation process outcome
- Maintains full information of opportunities, tasks and visits (sales funnel management)
- Responsible for timely and accurate reporting in CRM
- Responsible for gathering relevant information about market and competitors from the field
- Supports the finance function in money collection.
- Drives execution of her/his individual sales plan

**HIRING REQUIREMENTS**:

- Bachelor’s or master's degree in economics, engineering or another relevant field.
- Experience from/ familiar with (selling) complex technology solutions.
- Sales and/ or customer service experience.
- Good communication skills
- Technical knowledge about maintenance of the equipment (elevators, escalators.

**What can KONE offer you?**
- We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation: _
- We value your authentic self _
- Diversity, equity and inclusion is embedded in our strategy and values _
- Collaborative, creative and supportive work environment _
- Passionate about safety, quality and innovation _
- We care about the communities where we live and work**_Just some of our many benefits include: _**
- Competitive salary _
- Opportunities to learn and grow _
- Comprehensive health and wellness plan for the entire family _
- More benefits than required by law**Come share your passion and energy to make a positive impact at KONE for our customers and your career**
- We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. _
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us, and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices, and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized