Project Manager

**Project Manager**

at UrVenue

Las Vegas, NV & Morelia, Michoacán

**ABOUT THE ROLE**

We are seeking a detail-oriented and proactive Project Manager to oversee the execution and successful delivery of custom website projects for our clients.

This is a full-time position based in either our Las Vegas, NV and Morelia, Michoacán office.

**WHAT YOU'LL DO**

**Project Management**
- Lead and manage website projects from kickoff to launch, ensuring adherence to timelines, budgets, and quality standards.
- Develop and maintain project plans, assigning tasks, setting deadlines, and tracking progress in Jira or other project management tools..
- Collaborate with designers, developers, and content managers to align on deliverables and priorities.
- Coordinate with the Client Services team to implement UVE software configurations that support website features.
- Identify potential risks and proactively implement mitigation strategies to keep projects on track.
- Manage scope changes effectively by documenting requests, providing impact assessments, and communicating changes to stakeholders.

**Client Relationship Management**
- Serve as the primary point of contact for website-related client communications, ensuring regular updates on project progress, timelines, and milestones.
- Conduct project kick-off, status, and review meetings, fostering collaboration and setting clear expectations.
- Proactively address client questions, concerns, and feedback, ensuring a smooth client experience throughout the project lifecycle.
- Act as a client advocate, ensuring their needs are understood while balancing internal resource constraints.

**Quality Assurance**
- Collaborate with developers, designers, and content managers to coordinate quality checks and ensure deliverables meet project criteria and client requirements.
- Perform a final review of all deliverables to ensure accuracy, consistency, and adherence to project specifications, including verifying forms, integrations, and responsive design functionality before launch.
- Possess basic troubleshooting knowledge to identify common website performance issues and determine which teams should be involved for resolution.

**WHO YOU ARE**

**Experience & Technical Skills**
- Minimum of 3 years of project management experience, preferably in web services, digital marketing, or software development.
- Proficiency in project management tools (e.g. Jira, Trello, etc) and collaboration tools (Slack, Google Workspace).
- Understanding of web development processes, including front-end/back-end workflows, CMS platforms (WordPress preferred), and website integrations (e.g. OpenTable, Triple Seat, etc.).
- Familiarity with web design best practices, responsive design principles, and SEO basics.

**Soft Skills**
- Exceptional communication skills, both written and verbal, with the ability to tailor messaging for both technical and non-technical stakeholders.
- Highly organized and detail-oriented, with excellent time management and multitasking skills.
- Strong problem-solving skills with a focus on collaboration and creative solutions.
- Ability to build rapport and foster trust with clients and internal teams.
- Adaptable and calm under pressure in a fast-paced environment.

**Preferred Qualifications**
- Experience working in the hospitality or entertainment industry.
- Previous experience in an agency or client services environment.
- Project management certification (PMP, CSM, or similar).

**WHAT WE OFFER**
- Competitive salaries and flexible work-life balance.
- Benefit coverage including medical, dental, and vision.
- 401(k) plan to support your financial goals.
- A dynamic and collaborative office environment, working with a passionate team transforming the hospitality tech space.

**ABOUT US**

UrVenue is the leading hospitality technology platform that powers commerce, enhances the guest experience, and monetizes resort real estate by leveraging non-room inventory across all customer touchpoints in the booking and in-stay journey. UrVenue maximizes revenue-per available-customer (RevPAC) with its advanced booking, ticketing and presale platform built for hospitality venues: nightclubs and day clubs, restaurants and lounges, resort pools and beaches, sportsbooks, spas, special events, small group meeting rooms, recreation services, bundled experiences and more.

Pay: $20,000.00 - $30,000.00 per month

**Experience**:

- Project Management: 2 years (required)

**Language**:

- English (required)

License/Certification:

- Project Management Professional (PMP) or related (preferred)

Work Location: In person