Helpdesk Senior Representative

hace 2 semanas

Guadalajara, México NTT DATA A tiempo completo

We are currently seeking a Helpdesk Senior Representative to join our team in Guadalajara, Jalisco, Mexico.

NTT DATA, Inc. currently seeks a Helpdesk Senior Representative - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. Requirements:

- Availability to work 45 hours per week
- Interest in working on Afternoon/Night shifts
- Looking to work in IT Environment
- 6 months of experience in Customer Service We Offer:

- Competitive salary
- Grocery Tickets - 12% of base salary
- 30 days of Christmas bonus
- 10 days of vacations
- 50% Vacation bonus
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company Activities
- Good telephone etiquette skills.
- Strong verbal and written communication skills.
- Sound knowledge of NTT DATA products, client service policies and procedures.
- May require industry / internal certifications applicable to role.

**About NTT DATA Services**

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law

**Job Segment**:
Help Desk, Information Technology, Consulting, Technology

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