Senior Specialist

SAP S/4HANA EWM Senior Functional consultant
- Qualifications and Experience:

- Good understanding Warehousing Processes
- o Inbound Processes
- o Internal Processes
- o Cross Processes
- o Outbound Processes
- o Production Processes
- Strong knowledge of following processes:

- o Physical Inventory in Warehouse
- o Replenishment in Warehouse
- o Scrapping in Warehouse
- o Batch Mgmt
- o Quality Management
- o Production Integration Component
- Experience in SAP EWM and WM involved in multiple full life-cycle implementation projects, upgrades, Global support projects for PP-PI, PP, QM & APO Worked on implementation, enhancement, rollout & support.
- CIF creation and activation of Integration models & CIF inbound and outbound queue monitoring, CIF reconciliation reports, consistency check.
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, & document customer requirements
- Must have at least 1 SAP full life cycle implementation experience.of Extended Warehouse Management and Warehouse Management including: Scoping and Planning, Process Design, Configuration, Testing, Deployment, and Post Go-Live Support
- Knowledge of SAP Implementation methodologies (i.e. ASAP, ACTIVATE)
- Experience and knowledge of working with Fiori
- Design, customize, configure and testing of SCM and EWM modules.

Job Duties/Responsibilities:

- Support Globally without any region barrier on defect resolution, Incident & release management in a multi-vendor and multi-geography environment for ECC & its satellite systems
- Should be able to work on implementation projects based on new opportunities
- Understand the different Severities and Priorities based on the Level of issue
- Understand the different SLA's and coordinate with support team for expediting the resolution of tickets
- Ability to Coordinate with Business users and Support team
- Consultant will actively get involved and provide following services in scope of the engagement:

- Incident Management: Acceptance of Ticket from Users, Analysis, and resolution of Incidents according to defined solution scope and agreed SLAs
- Service Request Fulfilment: Acceptance of Ticket from Users, Implementation of Service Request, Request for Continuous Operations according to defined solution scope
- Problem Management: Perform Casual Analysis periodically and fix recurring issues. Root cause analysis and resolution of Problems according to defined solution scope and agreed SLAs
- Change Management: Analysis of Incidents/Requests involved for Change. Carry out Scope definition, commercial validation, Creation of Change Requests and seek approval from Application owner, Planning, and deployment of Change, Carry out Ticket-based documentation
- Proactive Management: Carry out of interfaces/batch jobs monitoring activities. Monitoring alerts, categorization of alerts according to criticality, Creation of Incident Tickets for identified issues and/or critical alerts. Taking corrective actions by processing the Incident Tickets and Carryout proactive adjustment to relevant parameter to avoid further issues.
- Continuous Improvement: Provide services which can help Customer to address efficiency challenges. Help to prepare Customers existing landscape for further improvements. Help in redirecting capacity from operations to create opportunity for innovation by benchmarking Assessment and operations. Help Design of Operations efficiency roadmap. Implement and Realize improvements. Identify use cases which can be automated to benefit for client and optimize operational cost
- Carry out Ticket-based documentation
- Request involvement of SAP Product Support as necessary
- Act as a liaison and Coordinate with Technical and other te

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