Analyst, Network Planning

Location:

- Queretaro - Querétaro, Mexico - 501/502 Avenida Indust Minera
- Job Family:

- Digital
- Worker Type Reference:

- Regular - Permanent
- Pay Rate Type:

- Salary
- Career Level:

- P3
- Job ID:

- R-45435-2025

**Description & Requirements**:
**Introduction: A Career at HARMAN Digital Transformation Solutions (DTS)**

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN DTS, you solve challenges by creating innovative solutions.
- Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs
- Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility
- Empower companies to create new digital business models, enter new markets, and improve customer experiences.

**About the Role**

As an Analyst, Network Planning & Implementation (Network / Cloud Operations Engineer), you will be managing, supporting, and monitoring LAN/WAN/Cloud/Firewall/Wireless Networking environments and respective tools and will be responsible of the Network Operation and Support in specified region(s).

**What You Will Do**
- Support architecture and design for LAN/WAN/Cloud/Firewall/Wireless Network environment.
- Configure, test, maintain and implement new LAN/WAN/Cloud/Firewall/Wireless Network technologies.
- Supporting network and cloud network environment, incorporating best practices.
- Maintain and continuously improve Network / Cloud Security capabilities.
- Working with network and cloud technology suppliers, resellers and contractors.
- Ability to collaborate with a diverse, globally distributed team.
- Ability to manage multiple, simultaneous, fast-paced projects.
- Must have the ability to learn quickly and comprehend many technical and business concepts.
- Ability to visualize project impact, understand the effects on IT and the business, and the changes that may be required.

**What You Need to Be Successful**
- Experience managing complex network and cloud environments in a global footprint.
- Experience working with network technologies and projects.
- Experience working with Cloud network topologies and projects.
- Ability to work in a fast-paced environment under high stress with consistency and accuracy.
- Ability to collaborate effectively with a diverse, globally disparate team.
- Ability to effectively communicate in English, including reading, writing and speaking.
- Ability to effectively prioritize and execute tasks in a high-pressure, time-sensitive environment.
- Experience with wide variety of technology hardware, software and troubleshooting.
- Capable of multi-tasking and self-direction to meet goals.
- Solid quantitative skills and strong data analysis skills.
- Strong emphasis on quality and keen attention to detail required.
- Very good communication and interpersonal skills.

**Bonus Points if You Have**
- Total IT experience should be at least 6 years
- REQUIRED 5+ years hands on experience in Network Infrastructure - local, wide and global area network.
- Experience in planning, supporting and implementing LAN / WAN / SDWAN / Wireless technologies within a large environment.

Experience in Managing Complex Firewall Environment, Experience in Cisco ASA, Cisco Firepower Platforms Preferred.
- Experience in Managing Campus Wireless Infrastructure consisting of Cisco WLC, Meraki, Aruba Preferred.
- REQUIRED 1+ years hands on experience in Cloud Infrastructure Support - AWS, Azure
- Working Knowledge of EIGRP, OSPF, BGP, IPv4 and (IPv6 preferred)
- REQUIRED Ability to manage fast-paced environment under high stress with consistency and accuracy
- Cisco Certified Network Associate (CCNA) or 5+ years in a Network Support Environment
- AWS Certified Solutions Associate (preferred)
- REQUIRED:

- ITIL framework processes and activities
- Monitoring and Control
- IT Operations

**What Makes You Eligible**
- Be willing to travel up to 10%, domestic and international travel.
- Be willing to work in a remote environment.
- Be willing to have flexible working hours depending on the Global-Regional-Local Initiatives, projects, and enhancements.
- Successfully complete a background investigation and drug screen as a condition of employment.

**What We Offer**
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development

**You Belong Here**

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encoura