Empleos actuales relacionados con Customer Resolution Specialist Ii - Guadalupe - Acuity Brands
-
Customer Resolution Specialist Ii
hace 4 semanas
Guadalupe, México Acuity Brands A tiempo completoWe use technology to solve problems in spaces, light, and more things to comefor our customers, our communities, and our planet.Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting...
-
Customer Care Specialist Ii
hace 4 semanas
Guadalupe, México Acuity Inc. A tiempo completoUtilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir... para nuestros clientes, nuestras comunidades y nuestro planeta.Acuity Inc. (NYSE: AYI) es una empresa de tecnología industrial líder en el mercado. Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir. A través de nuestros dos...
-
Customer Resolution Lead Representative
hace 1 semana
Guadalupe, México Acuity Inc. A tiempo completoWe use technology to solve problems in spaces, light, and more things to comefor our customers, our communities, and our planet. Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting...
-
Customer Resolution Specialist Ii
hace 4 semanas
Guadalupe, México Acuity Brands A tiempo completoUtilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir... para nuestros clientes, nuestras comunidades y nuestro planeta.Acuity Brands, Inc. (NYSE: AYI) es una empresa de tecnología industrial líder en el mercado. Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir. A través de...
-
Customer Care Specialist Ii
hace 7 días
Guadalupe, México Acuity Brands A tiempo completoUtilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir... para nuestros clientes, nuestras comunidades y nuestro planeta. Acuity Brands, Inc. (NYSE: AYI) es una empresa de tecnología industrial líder en el mercado. Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir. A través de...
-
Customer Care Specialist Ii
hace 7 días
Guadalupe, México Acuity Brands A tiempo completoUtilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir... para nuestros clientes, nuestras comunidades y nuestro planeta.Acuity Brands, Inc. (NYSE: AYI) es una empresa de tecnología industrial líder en el mercado. Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir. A través de...
-
Accounts Receivable Specialist
hace 4 semanas
Guadalupe, México Uline A tiempo completo**Accounts Receivable Specialist****Monterrey Branch****Carr.Miguel Aleman KM 21 #6****Prologis Park Apodaca****Apodaca, N.L. Mexico *******Our people are our greatest asset!As an Accounts Receivable Specialist, you'll work with Uline customers to resolve account issues and deliver legendary customer support!**Hours**:Monday - Friday, 9:30 AM to 6...
-
Customer Resolution Lead Representative
hace 4 semanas
Guadalupe, México Acuity Brands A tiempo completoWe use technology to solve problems in spaces, light, and more things to comefor our customers, our communities, and our planet.Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting...
-
Customer Service Specialist
hace 3 semanas
Vesta Park Guadalupe, México Pleno Soluciones A tiempo completo**Customer Service Specialist****Requisitos**:- Carrera: LNI, LRI, LAD, IA o afín- Inglés Avanzado (conversacional y escrito)- Conocimiento de 8Ds- Dominio de Sistemas de Gestión de Calidad (IATF) y medio ambiente (14001)- Manejo de Office y SAP ERP.- 2 años de experiência en puesto similarSueldo: $28,000.00 - $30,000.00 al mesTipo de puesto: Tiempo...
-
Customer Resolution Lead Representative
hace 3 semanas
Guadalupe, México Acuity Brands A tiempo completoWe use technology to solve problems in spaces, light, and more things to comefor our customers, our communities, and our planet.Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting...
Customer Resolution Specialist Ii
hace 2 semanas
Responsible for supporting Acuity Sales Channel Sales and channel customers by providing exemplary sales support. Responsibilities may be, but are not limited to: order entry & management and post-sales warranty issues support.
Proactively maintains and grows relationships with key customers by ensuring customer requirements and expectations are exceeded.
**Order Entry**:
- Could include receiving PO from customer and working with the customer if needed to clarify order needs.
- Entry of customer PO into Acuity order management system.
- Provide order confirmation to the customer.
- ** Order Management**:
- Point of contact for customers to support order management needs, expedites, status, or changes during order life
- cycle.
- Provide direction based on voice-of-the-customer throughout the matrix organization and coordinate activities to meet
- the customers' needs and provide a superior customer experience.
- Responsible for developing solutions for order issues leveraging business relationships with ABL matrix partners as
- needed.
- Provide shipping or invoice information upon customer request.
- Develop and continually expand a comprehensive understanding of the components of the order fulfillment cycle to
- include the ordering process, product interpretation, lead time management, system order rules, scheduling and
- manufacturing objectives, and product flow through distribution.
- ** Post Sales / Warranties**:
- Point of contact for customer to report potential Post Sales issues.
- Validate inquiry and seek clarification from customers if needed.
- Submit freight claim on behalf of the customer under company policy.
- Submit request for warranty claims for defective material and be the liaison between warranty team
