Team Leader Recruitment

**About Us**:
We are AMS. We are a talent solutions business.

Working with clients across the globe, we have learned what it takes to be a high performing employer. It starts with talent; sourcing, selecting and keeping the right people in the right jobs. To do this well, you need unmatched expertise in digital innovation, and a deep understanding of the complex needs of the talent you are seeking to engage - whether that talent is external to your business or already inside it.

Taking a holistic approach to the HR value chain and to attracting and retaining a world class workforce enables business success. 10,000+ experts, across 120+ countries, speaking more than 50 languages, delivering projects for the world’s most admired companies.

We are AMS. This is what we do. Talent is our world.

**We are currently hiring a Team Leader of Recruitment to support our client.**

**The Role**:
The Team Leader will provide line management and leadership for a small team of 3-4 Volume/Standard Touch Recruiters, including role support and pastoral support to ensure they are meeting their relevant targets, KPIs and quality thresholds to drive value for the client and for AMS. The leadership element of the Team Leader role will be proportionate to the size of their team. They are expected to spend approximately 50% of their time on team leadership and 50% on recruitment delivery.

**Key Accountabilities**:
**Leadership**
- Support recruiters to ensure they are meeting relevant targets, including acting as a point of escalation for challenges raised during the recruitment process
- Provide oversight of requisitions managed by recruiters as guardians of quality and experience
- Mentor recruiters to deliver recruitment services and drive hiring manager relationships
- Provide pastoral care, training guidance, including supporting recruiters with their own career paths
- Maintain regular communication with team members, including conducting regular 1:1s and virtual team collaboration
- Act as an escalation point between recruiters and Client Services Managers

**Recruitment Delivery**
- Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements.
- Review quarterly and fortnightly demand forecasts and ensure team is on target
- Build Talent Pooling plan and regularly review team reports on progress

**Skills & Experience**:
**Required Skills and Experience**
- Demonstrable ability to lead a small team to deliver operational excellence
- Experience of working to and meeting demanding targets and deadlines
- Experience of managing stakeholder relationships
- Experience of behavioural / competency-based interviewing
- Experience of understanding and utilising data to optimise outputs and performance of team
- Proven ability to work in a highly complex matrix organisation
- Experience of using recruitment technology and databases
- Understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors, OFCCP, data management techniques or similar local legislative requirements)
- Should be willing to travel to client locations for meetings, hiring events and training, as requested

At AMS, we have dedicated promises that are integral to our business:

- Make our workforce more closely representative of the communities in which we operate
- Celebrate and educate where it matters
- Leverage expertise
- Cultivate inclusive leaders

We’re well on our way to making meaningful, sustainable change, and we have unwavering support from our leadership team. We strongly encourage people of color, LGBTQ+, veterans, parents, neurodiversity, and individuals with disabilities to apply.

AMS is an Equal Opportunities employer with a strong and passionate commitment to Diversity, Equity, and Inclusion. We’re dedicated to fostering a work environment that supports, inspires, and respects all individuals. We do not discriminate based upon age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.