Senior Business Analyst

Location Mexico City, Mexico Category Technology Careers Job Id JREQ190737 Job Type Full time Hybrid

**Sr Business Analyst**
Are you passionate about to translate business needs in technical requirements? If yes, we’re looking for you.

**About the Role**
As a **Senior Business Analyst**you will:

- **Be a Team Player**- provide input into a capability roadmap outlining the themes, epics and user stories while working with product owner to prioritizing the backlog to focus on the highest impact work for your team and stakeholders.
- **Be an Agile Person** - work in an Agile scrum team, facilitate refinement ceremonies, while participating in the open exchange of information and viewpoints.
- **Be an Effective Communicator**- Ensure stories clearly communicate the stakeholder’s needs to meet key business objectives and strategies for the capability.
- **Take Ownership**- maintain and refine a backlog: create user stories, acceptance criteria and work with product management to prioritize all stories to ensure work focuses on those with maximum business value that align with capability strategy.
- **GenAI Augmentation**:You have experimented and are practicing using Generative AI to augment and automate you day to day work, so you focus more on high-value activities of the role.
- Conduct change impact analysis for enhancements and root cause analysis for bug fixes.
- Assist with test strategies, plans and scenarios/cases.
- Use standard templates, tools and internal processes consistently.
- Remain familiar with company news, policies, products and culture. Keep mandatory training up to date.

**About You**

You’re a fit for the role of **Senior Business Analyst** if you have:

- Established background in an Agile environment with a proven understanding of the software development life cycle.
- 5 years experience in business analysis techniques, such as eliciting requirements through interviews, workshops, process modeling and system or document analysis.
- Experience documenting user requirements, detailed process/program workflow diagrams, enhancement requests and repeatable bugs, and/or decomposing Features into prioritized, sprint-ready user stories for a specific product or module.
- 5 years of experience combining analysis, design, configuration, and implementation of large-scale eCommerce and/or ERP Integrations or other integrations with a strong tax background and with experience of configuring tax software.
- Experience with integrating third-party enterprise tax products (e.g. Indirect Tax Determination, Taxware and/or Vertex) is highly desired.
- Experience creating End User Guides (Localized) and product knowledge base for internal and external users.
- Attention to detail and proven organization and analytical skills
- Ability to work independently and autonomously. Be comfortable with ambiguity and exploratory research.
- Strong stakeholder engagement and management skills.
- Experience working with cross-functional and remote teams
- Good communication, presentation and time management skills.
- Knowledge of IIBA BABOK, although a IIBA CBAP/AAC certification is preferred.
- Ability to facilitate communication between business and technology teams
- Degree in Business and/or Computer Science, or related technical field or equivalent experience
- Good knowledge of SQL and ability to write queries against Relational Databases e.g. Oracle, PostgreSQL
- Familiarity of front-end technology such as React or Angular
- Experience of reviewing the data model and reporting requirements with the Data warehouse/ETL and Reporting team.
- Ability to use SQL and Microsoft Excel to create pivot tables, graphs and charts

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**What’s in it For You?**
- **Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- **Flexibility & Work-Life Balance**: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- **Career Development and Growth**: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- **Industry Competitive Benefits**: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, phy