Cyber Security Engineer

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**

Security isn’t always the first thing that people think of with BT, but it is one of the fastest growing parts of our global organisation. We protect our networks from more than 6,500 cyber-attacks each day, invest over £40m in research each year and employ more than 3,000 people - which makes us the largest private cyber security employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture potential and shape your future - whatever your background or experience.

Play your part. Make a difference. We are the Protectors.

Our team is customer focused and we can be working on single or multiple projects at the same time. We believe in “Technical Excellence in Engineering” and we deliver world class solutions for our customers by recruiting and training the best to be part of our large multi-disciplined engineering practice.

**You'll have the following responsibilities**
- Provide a high level of technical support to our customers
- Own complex customer issues and see them through to resolution
- Take the initiative and advise our customers on how automation can enhance the stability and security of their solution
- Troubleshoot complex network environments
- Perform routine assignments using established procedures
- Contribute to the engineering and implementation of security solutions
- Create documentation for support and operations tasks
- Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
- Collaborate and share knowledge with other Engineers and Administrators on the support floor

**You'll have the following skills & experience**

**You’ll definitely**:

- Be passionate about technology and has a desire to constantly expand technical knowledge
- Be detail-oriented in documenting information and able to own customer issues through resolution
- Be able to handle multiple tasks and prioritize work under pressure
- Demonstrate sound problem-solving skills coupled with a desire to take on responsibility
- Possess excellent written and verbal communication skills in English

**You might even**:

- Have intermediate knowledge of Cyber Security Products within Cloud SIEM, Endpoint Security and Threat Intelligence domain.
- Have experience of multiple security vendors (e.g. Crowdstrike, Securonix, Arbor) and/or hold relevant certifications
- Minimum of 4-6 years of experience
- Have knowledge of devices that operate at multiple levels of the OSI stack
- Have good knowledge of routing protocols, security concepts and public cloud platforms

**Benefits**

**What’s in it for you?**
- Competitive salary and on-target bonus plan
- Training and development opportunities
- Career progression in BT Security and across BT with our internal development programme
- Annual leave as per the local country leave agreement

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

**How to Apply