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Services Strategic Partner Manager, Latin America
hace 2 semanas
Do you have a passion for invention and self-challenge? The people here at Apple don’t just build products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it Apple Internet Software and Services (IS&S) is seeking an outstanding and highly driven Strategic Partner Manager. This team is part of Apple’s International Business Development team, which covers first party services like Apple Arcade, Apple Music, Apple TV+, Apple News, iCloud, Apple Fitness+ and Apple One businesses, across Latin America. This is a really exciting time to join our fast-paced, fun and diverse team tasked with ensuring our partnerships deliver on their objectives whilst staying true to the Apple brand We are looking for a Services Strategic Partner Manager, who will lead new key external partnerships across various verticals in Latin America. You will collaborate with cross functional teams and work with partners to understand their business objectives in order to grow Apple Services subscribers. You will partner with regional and technical teams to optimally launch and handle partnerships. Aligning closely with Business Strategy and Planning teams you will develop key performance indicators, analyze opportunities and measure results. You will use data to modify and develop these programs to drive greater efficiency, scale and effectiveness.
**Description**
You will be responsible for leading our Business Development commercial analysis, as well building and managing day-to-day business relationships with Apple's partners. Analyze sales and funnel performance to understand key drivers and instigate initiatives to drive attachment, activation, usage, conversion and retention. Build annual and quarterly account plans to create calendars of activity, including launches of new value propositions, that maintain momentum and growth of the partnership. You will drive day-to-day workload, resolving partner issues and implementing new initiatives to target new customer groups or new services. You will engage with the Finance team to guarantee key commercial metrics are clearly planned, implemented and measured. You will join forces with the Product and Operations team to optimize the customer onboarding experience and product lifecycle. Work with the Business Development Manager to drive Monthly Reports, Quarterly Business Review and annual contract renewal process with existing partners. Collaborate with the Partner Programme team to implement regular and rigorous product and sales support activities, including training, merchandising and quality assurance programs. Partner with the Marketing team to ensure that marketing campaigns of the highest brand standards are launched and align with the commercial strategy of the alliance.
**Minimum Qualifications**
- 7+ years of relevant industry work experience in handling relationships with streaming services, MVPDs, OTTs, carriers or other players involved in media services businesses.
- Bachelor’s Degree in Business or equivalent professional experience.
- Proficient in English and Spanish.
**Preferred Qualifications**
- Direct experience in growing subscription services.
- Extraordinary understanding of subscription services commercial dynamics and critical metrics, complemented by strong attention to detail.
- Significant existing relationships in the Video and Music industries.
- A passion for the digital content space and entertainment industry.
- A hands-on attitude and the ability to work well with different functional teams in an international and matrix structure.
- Demonstrate a huge passion and energy for your work, that will enable you to help drive amazing partnerships and relationships.
- Outstanding written, communication and presentation skills.
- Master’s degree in Business.
- Proficient in Portuguese.
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