Manager - Relay Operation Center

hace 6 días

Tlahuac, México Servicios Comerciales Amazon M A tiempo completo

Bachelor’s degree in Supply Chain, Transportation, Business Administration or any other technical field
- 3+ years of progressive program management or relevant work experience
- Solid experience with Advanced Excel and basic SQL
- English fully proficient

Amazon Transportation Services is seeking a Relay Operation Center Manager (ROC) to join the Air Cargo program.
The Program Manager, Cargo Management, will be responsible to develop and execute new processes, policies, goals, and long-term solutions that increase scalability, streamline operations, reduce errors, decrease costs, and improve the company’s overall air transportation program. This position will communicate with external vendors, managers, peers, and team members, both within the team, as well as with other departments and business partners to drive effective solutions to complex challenges. The Program Manager will work cross-functionally to implement solutions that effectively exceed targets. In charge of handling and solving air disruption across the network.

Key job responsibilities
- Working cross-functionally, navigating through ambiguity, managing and coordinating multiple project assignments simultaneously in a fast-paced deadline-driven environment, accepting ownership and accountability, and delivering on commitments.
- Managing multiple project assignments that continuously improve customers’ experience and develop best in class air cargo capabilities.
- Communicating roles, responsibilities and desired outcomes to cross-functional project teams to gain buy-in and deliver to project schedules.
- Producing concise, relevant, and strategically driven documents and presentations for both the front-line operation at airports and company leadership.
- Using analytical tools to dive deep and never be out of touch with the details of the business.
- Tracking progress towards goals by identifying metrics and measuring performance.
- Representing the company with partners, and working across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.
- Master's degree or foreign equivalency in Business Administration, Engineering, or operations management
- Experience in complex logístical processes for cargo operations, air freight, freight forwarding, transportation, or logistics
- Experience in scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma
- Experience in Cargo Management Systems
- Ability to influence internal and external organizations to achieve corporate goals, including the ability to influence and manage upward as necessary

  • Manager - Relay Operation Center

    hace 5 días

    Tlahuac, México Servicios Comerciales Amazon M A tiempo completo

    Bachelor’s degree in Supply Chain, Transportation, Business Administration or any other technical field- 3+ years of progressive program management or relevant work experience- Solid experience with Advanced Excel and basic SQL- English fully proficientAmazon Transportation Services is seeking a Relay Operation Center Manager (ROC) to join the Air Cargo...

  • Operation Manager Call Center

    hace 4 semanas

    Tlahuac, México BRM A tiempo completo

    **Solicitamos: Operation Manager Call Center.****Ofrecemos**:Contratación Directa (100% Nómina)*Prestaciones de Ley y superiores de ley desde el primer día de trabajo, *Infonavit, 12 días de vacaciones al primer año, prima vacacional, Aguinaldo 30 días) vales de despensa, pago de utilidades- Herramientas de trabajo, - Pago quincenal, Excelente ambiente...

  • Analista de Transporte, Relay Operation Center

    hace 6 días

    Tlahuac, México Servicios Comerciales Amazon M A tiempo completo

    High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required

  • Sales Manager/call Center Opteration

    hace 2 semanas

    Tlahuac, México Aceolution A tiempo completo

    **About the Role**:- The Merchant Success Manager is responsible for a merchant's long-term retention and revenue growth. Cultivate our relationships with SMB business owners, while helping them craft a successful partnership.- Demonstrate a broad scope, including making operational improvements, troubleshooting product-related bugs, upselling incremental...

  • Sales Manager/call Center Opteration

    hace 2 semanas

    Tlahuac, México Aceolution A tiempo completo

    **About the Role**: - The Merchant Success Manager is responsible for a merchant's long-term retention and revenue growth. Cultivate our relationships with SMB business owners, while helping them craft a successful partnership. - Demonstrate a broad scope, including making operational improvements, troubleshooting product-related bugs, upselling incremental...

  • Transportation Analyst, Roc, Relay Operation Center

    hace 2 semanas

    Tlahuac, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    High school or equivalent**Sueldo Base**: $11,577.63 + prestaciones de ley y superiores**Turnos**:**Dìa, Noche**: Domingo a miercoles / Miercoles a sabadoAmazon Transportation Service está buscando un especialista en el centro de operaciones de retransmisión (ROC) para respaldar los recorridos de líneas nacionales e internacionales. En esta función,...

  • Manager, Sales Operation

    hace 13 horas

    Tlahuac, México Icon plc A tiempo completo

    Manager Sales Operations - Mexico City ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we...

  • Manager, Sales Operation

    hace 13 horas

    Tlahuac, México Icon plc A tiempo completo

    Manager Sales Operations - Mexico CityICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.With our patients at the centre of all that we do,...

  • Project Manager Call Center

    hace 13 horas

    Tlahuac, México Binomia A tiempo completo

    Importante empresa lider en Consultoría y BPO, busca Project Manager para la implementación de proyectosEXPERIENCIA INDISPENSABLE EN CONTACT CENTER**Beneficios**:Sueldo fijo mensualPrestaciones de LeyContratación inmediata**Horario**:Lunes a viernes de 09:00 a 19:00 hrs.**Modelo**: Opción a híbrido mes 4**Requisitos**:Licenciatura terminada (Sistemas,...

  • Account Manager Servicios Contact Center Telefonía

    hace 2 semanas

    Tlahuac, México Training Talent A tiempo completo

    **Vacante para la empresa Training Talent en Cuauhtémoc, Ciudad de México**:**Sobre nosotros**- 30 años de experiência en el mercado, presencia a nível y fabricantes de soluciones para telefonía empresarial, comunicaciones unificadas en la nube y soluciones especializadas en call center, nos diferenciamos por ser innovadores y sin dudarlo, el cuidado...