Issuance Analyst

Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business (Choose the relevant description)
General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.
About the role
**What you need to know**:
**General objective**: To ensure the correct and timely issuance of policies, guaranteeing that they are in compliance with the policies and procedures established by the Company, ensuring quality and compliance with the service levels established for this process.
- Description of Activities:
Review information received from clients/agents verifying to have correct and complete information in compliance with the Company's issuance policies.
Compare the agent's/client's request against the underwriter's proposal ensuring that the issuance is made in accordance with the proposal submitted and notifying the underwriting area of any differences.
Register all the information in the system verifying that it is correctly entered.
Manage with the corresponding areas the information or approvals required.
**What we’re looking for**:
**Behavioral competencies**:
**Communication skills**: communicating and receiving information clearly.
**Analytical Thinking and Decision Making**: Analyzing data and situations, to see cause and effect and make appropriate decisions that are consistent with available facts, constraints, and likely consequences.
**Customer Orientation**: Ability to anticipate customer needs (internal and external), address them, and constantly seek new ways to exceed customer expectations to enhance business value.
**Adaptability**: Ability to adapt and work in the face of new situations, individuals and groups.
**Functional competencies**:
**Data Analytics**: Strong understanding of quality performance data.
**Business SLAs**: Understanding of business expectations in terms of key deliverables.
**MS Office Proficiency**: Knowledge and ability to use data processing packages such as MS Office, advanced/intermedia Excel.
A look at our benefits
At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.
We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our