Account Manager

hace 7 días

Ciudad de México Concord Servicing A tiempo completo

Day to day account manager for strategic Concord clients including client’s lenders, distributors, dealers and others on ESP servicing platform. - Act as a liaison between strategic clients, lenders, distributors, dealers and other and Concord’s internal client operations teams - Responsible for transitioning new clients from the onboarding phase to Account Management - Responsible for escalating to proper Concord functional group with sufficient documentation and reason - Responsible for training existing clients specifically to move client to self-servicing tools - Responsible for managing and executing the Annual Billing process for each assigned HOA related client - Manage multiple clients and assigned projects start to finish - Establish a communication cadence with top revenue clients on a biweekly, monthly frequency and work with VP Client Success and Account Executive on delivery of data - Ability to meet deadlines set by a client, AE or C level executive team -

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