Team Captain

hace 2 semanas

Merida, México Boldr A tiempo completo

**WHAT IS YOUR ROLE**:
**WHY DO WE WANT YOU**:
We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

**Requirements**:
YOU HAVE
- At least 1 or 2 years of experience managing a team
- Extensive knowledge of how customer support works
- Background in or knowledge of SaaS
- At least 2 years of college undergraduate
- BPO (Customer Service) experience is nice to have
- At least 1 year of experience in using any Helpdesk, CRM, and/or business intelligence software
- Excellent verbal and written communication skills
- An ability to understand and communicate complex ideas to customers, both verbally and in written form
- Ability to accept feedback gracefully and with an open mind
- Customer orientation and ability to adapt/respond to different types of characters
- The ability to come up with process improvement recommendations that will help a startup company in developing their products
- A strong sense of responsibility and accountability

**Benefits**

12 PTOS

Mental Health Support

All law benefits

Career path

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