Program Manager, Payment Business Operation Latam

hace 6 días

Ciudad de México Amazon A tiempo completo

DESCRIPTION

Amazon is seeking a dynamic Program Manager to lead our Alternative Payment Method Program within our Payment Business Operations team This pivotal role will drive operational excellence for our advanced online payment systems, with a specific focus on Buy Now Pay Later solutions across Latin America.

Key job responsibilities
- Drive program management excellence alongside technical teams to revolutionize payment products and customer experience
- Manage operational relationships with third-party partners and internal stakeholders
- Conduct sophisticated data analysis to extract actionable insights for business decisions
- Establish and monitor key performance metrics to identify trends and opportunities
- Partner with engineering and product teams to prioritize features and manage post-launch optimization

BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge of the payments industry or financial services
- Experience in eCommerce, technology, or customer service operations

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