Fraud Analyst

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a **Fraud Analyst** with the industry leader
- and build a career you can trust.

As a Fraud Analyst at Accertify, you’ll be on the front lines of protecting businesses and consumers by investigating and analyzing high-risk e-commerce transactions. Your expertise will be key in delivering exceptional digital experiences across industries, ensuring the security and trust that drives success in today’s fast-paced, online world. You’ll be empowered to make impactful decisions, shape fraud prevention strategies, and contribute directly to the mission of transforming the digital landscape.
**Essential Duties & Responsibilities**:

- Identify and prevent fraudulent transactions, powering exceptional client results
- Work well with a team of industry experts to monitor real-time fraud decisioning software
- Independently resolve problems that require in-depth investigation and/or research
- Constantly communicate fraud trends and share best practices with peers and leaders
- Perform a thorough analysis of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
- Maintain professional persistence when reviewing transactions or speaking with customers
- Prioritize work to meet and exceed deadlines and performance goals
- Report platform issues as they arise and proactively identify potential impacts to clients
- Ensure the success of Accertify’s customers by delivering results on a daily basis.

**Skills & Qualifications**:

- Bachelor’s Degree required
- Strong desire to build a career in the fraud prevention industry
- Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
- Previous knowledge of the e-commerce industry and CNP environment or similar experience is preferred, but not required
- Previous knowledge of airlines, retail, ticketing, banking experience, or similar experience is preferred but not required
- Fine-tuned organizational, analytical, and critical thinking skills are strongly desired
- Exceptional problem-solving skills
- Displays confidence in making decisions quickly and independently
- Must be able to work in a fast-paced, ever-changing environment
- Strong internet research skills with the ability to navigate multiple systems at once
- Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
- Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
- Bilingual Proficiency in Spanish & English

**Additional Details**:

- Location: Onsite at the Accertify Office in Mexico City, Avenida Isaac Newton 293,, Polanco, CDMX, México
- Schedule: Flexibility to work schedules starting as early as 6 am to 2 pm or as late as 2 pm to 10 pm; including one day of the weekend, which may vary according to business needs

**What We Offer**:
At Accertify, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of yourself and your family
- Comprehensive Health Coverage: Enjoy peace of mind with medical, dental, and vision insurance options tailored to your needs.
- Generous Time Off: Recharge with paid time off, holidays, and personal days to maintain a work-life balance.
- Financial Wellness: Plan for the future with competitive pay, a 401(k) retirement plan with company match, and financial planning resources.
- Professional Growth: Advance your career with access to training, development programs, and opportunities to grow within the company.
- Wellness Support: Stay healthy with wellness programs, mental health resources, and fitness perks.
- Family-Friendly Benefits: Take care of your loved ones with parental leave, adoption assistance, and flexible work arrangements.
- Perks and Extras: Enjoy additional benefits like commuter assistance, employee discounts, and company-sponsored events.

At Accertify, we’re committed to supporting your success at work and in life

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