Planning and Strategy Manager

**Planning and Strategy Manager**:
Objective:
The role requires a mix of skills including project management, customer-facing experience (with knowledge of the product and credit / sales process), strategy and proposition development. We are looking for a high performing individual with the ability to manage customer and internal stakeholder relationships, to co-ordinate complex, multi-product solutions and to help build a new business from the ground up. The role presents an opportunity to contribute significantly to high a profile strategic initiatives.

Activities:

- Develop needs-driven solutions for our customers in order to grow relationship-led revenues across the HSBC Group
- Strengthening customer base by winning new long-term relationships
- Detection, development and execution of business strategies
- Drive projects in line with strategic plans
- Communication and reporting to senior stakeholders
- Master the use of brand identity and guidelines to build visually consistent interfaces across different channels or platforms.
- Keep up to date on studies, benchmarks, trends, competitors, success stories, new technologies and innovation.
- Champion and support tracking of delivery through group systems
- Meet with clients, seek input and work collaboratively with multiple functions within the client organization to assess opportunities.
- Internal Communications for Commercial Banking Mexico

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights

“We want you to be part of our team

**Requirements**:
**Skills**:
Essential:

- Experience in programme or project management
- Strong communication skills (both written and spoken).
- Excellent influencing skills - able to manage a broad set of stakeholders with different priorities and drive engagement and alignment.
- Energy and drive - a strong sense of accountability and the energy and tenacity to drive change in the face of potential inertia and resistance
- Experience managing complex decisions and priorities, across multiple jurisdictions, multiple product lines and multiple stakeholders.
- Confidence and track record in building solid working relationships with key stake-holders.
- Fluency in English and Spanish
- Proven experience designing stunning interfaces with design principles, interaction, colour, iconography, grids layouts and typography.
- Experience creating design systems and toolkits for mobile and web platforms right from the start.
- Understanding of atomic design, illustration and image edition software, also prototyping tools.
- Ability to work in duo with UX Content Designers.
- Deep understanding of design principles.

Desirable:

- Typical qualifications would include an undergraduate or post-graduate degree in relevant area.
- Experience with HSBC systems (incl. OMNIA, CME)
- Experience in Commercial Banking, Retail Business Banking or Global Banking.
- Strong commercial awareness with an understanding of how to generate strong returns.

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights

“We want you to be part of our team