Bilingual Csr
hace 7 días
DATAMARK, Inc. is currently hiring for the position of Bilingual Customer Service Representative (CSR).
**Responsibilities**:
- Provide accurate information on products or services
- Resolve customer issues or complaints in a timely and efficient manner
- Maintain accurate and up-to-date customer records
- Update account information as necessary
- Escalate complex cases to the appropriate team members or departments
- Ensure a positive customer experience by providing exceptional service
**Requirements**:
- High school diploma or equivalent
- Fluency in both English and Spanish
- Previous customer service experience preferred
- Excellent communication skills in both English and Spanish
- Strong problem-solving and decision-making abilities
- Good computer literacy
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
**Benefits**
- Health Insurance
- Work From Home
- Performance Bonus
- Paid training
- Flexible schedules
- Internet Stipend
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