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Member & Supplier Engagement Manager, Ad México
hace 2 semanas
Description:
This role is pivotal in driving key member and supplier behaviors to maximize the adoption and core benefits of AD programs. You'll focus on improving member and supplier engagement, driving growth, and maximizing rebates, with a particular emphasis on AD Mexico’s operational effectiveness. Your responsibilities will include supporting the development and ongoing execution of member and supplier programs, creating key metrics, and implementing analytics to manage program performance and success.
**Primary Responsibilities**:
1. Work closely with division leadership to develop and execute program strategy for driving core growth and analyze and report on member and supplier partner performance.
a. Develop and manage a tracking system to measure progress and identify opportunities within supplier partner programs to drive member purchasing behavior and incremental rebates.
b. Coordinate, prepare for, participate in, and lead member and supplier partner business review meetings with divisional executives.
c. Report to divisional executives on member and supplier partner performance. Identify trends, conversion opportunities, program changes and or mix opportunities with the goal of maximizing earnings.
d. Hold weekly update meetings with the AD Mexico Vice President to review strategic supplier partner programs, the annual rebate forecast for these programs and potential tier attainment.
e. Work closely with the AD Mexico Vice President, Member Engagement Electrical & Industrial Business Unit to align strategies and programs.
2. Start-up planning and close onboarding of new members and new suppliers. Look to maximize the AD membership and benefits from the beginning. Coordinate the actions, meetings, promotions, and all necessary activities to bring the best experience.
3. Coordinate and participate in the semestral business reviews. Coordinate and follow up on the actions requested from both Members and Suppliers.
4. Support the Division’s Market Planning & Conversion Campaign program to drive member participation, grow participation rate, and deliver supplier satisfaction. Includes but is not limited to:
a. Create consolidation/participation reports between members and suppliers to provide an understanding of mutual growth opportunities.
b. Educate members and suppliers on the conversion campaign process.
c. Work closely with divisional leaders, members, and suppliers to execute conversions. Develop, track, and manage reporting to analyze conversion opportunities and executions.
d. Develop and promote Network conversions competition, and results tracking.
5. Responsible for managing the Purchase Power Survey process for the division. Includes but is not limited to:
a. Work closely with Divisional Vice President regarding the execution and maintenance of the overall survey and process.
b. Monitor completion rate and addressing gaps.
c. Leverage the purchase power survey to identify both new potential supplier partners and conversion opportunities.
d. Prepare market share data for target suppliers.
e. Analyze Purchase Power Survey data to identify both supplier and member targets.
f. Facilitate the connecting of potential member conversion targets with deserving AD suppliers.
g. Execute the necessary follow-up communication to assist in the execution of agreed-upon conversion targets.
6. Analyze, track, and drive the behavior of growth incentive programs.
a. Work closely with the Operations Coordinator to identify opportunities to achieve group growth and individual member growth goals on annual incentives.
b. Identify internal growth plan elements, reporting of progress related to those elements, and focus on customer purchasing behavior.
c. Support divisional leaders in communicating to AD Member companies the collective opportunity to capitalize on annual incentives.
d. Identify the participation rate improvement opportunities of bottom performance members and suppliers
e. Work closely with the top members and suppliers to maximize the membership
7. Assist in the production of divisional and business unit dashboards for board and governance meetings, product committee meetings, supplier advisory councils, and other divisional engagements.
a. Assist in following up on action items stemming from such meetings.
8. Support efforts to educate members on the benefits of AD membership and the behaviors that drive those benefits, including best practices for driving those critical behaviors.
a. Track and drive the behavior of exclusive AD programs such as member champion delegate training sessions (AD MAX), and focused company webinars.
9. Advise members on best practices for maximizing the benefits of cornerstone AD programs such as Market Planning, Networking, Earnings, and Meetings.
10. Identify, drive, and develop process improvements, presentation/documentation consistency and best practice sharing across AD.
a. Produce documents that increase members and supplier p
