Account Manager

hace 1 semana

Ciudad de México Uber A tiempo completo

At Uber Eats, we're reimagining how people access food-and how restaurants grow their businesses.

We're looking for a data-driven, relationship-oriented Account Manager to own and grow a scaled portfolio of local restaurant partners.

If you've managed 100+ accounts, enjoy turning insights into action, and thrive in fast-paced environments, this role is your chance to make a real impact on the future of food delivery.

**About the Role**

As an Account Manager, you'll be the primary point of contact for a large group of Small-to-Medium Business (SMB) partners. You'll build lasting relationships, uncover growth opportunities, and use your project management and analytical skills to help restaurants succeed on our platform.

We're looking for someone who knows how to manage at scale, brings strategic thinking to every conversation, and can balance multiple priorities with care and precision. If you love building partnerships and turning data into decisions-this one's for you.

**What You'll Do**
- Manage and grow a scaled portfolio of Uber Eats restaurant partners, supporting their long-term success
- Upsell marketing solutions (ads, promos) to help partners reach their business goals
- Use data to drive action: analyze performance, identify opportunities, and share insights with both partners and internal teams
- Develop and execute strategic account plans, aligning with market potential and partner needs
- Work cross-functionally with Sales, Ops, Product, and Support to address questions and deliver an excellent merchant experience
- Track and report KPIs and OKRs to assess performance and support data-driven improvements
- Act as a champion for Uber Eats, ensuring that every partner interaction reflects our brand, values, and vision
- Lead partners through the full lifecycle-onboarding, strategy, renegotiation, expansion, and retention

**Basic Qualifications**
- 3+ years of experience in account management, client success, or commercial strategy roles
- Fluent English (written and spoken)
- Proven experience managing scaled portfolios (100+ accounts) with success
- Strong project management skills and the ability to prioritize across competing needs
- A track record of meeting or exceeding commercial targets
- Excellent communication and stakeholder management skills
- Comfortable with tools like Excel, Google Sheets, and Salesforce

**Preferred Qualifications**
- Experience upselling marketing or promotional products
- Proficiency in SQL for data queries and performance tracking
- Background in food, tech, e-commerce, or fast-paced environments

At Uber, we believe in building inclusive teams that reflect the world we serve. No matter your background or where you come from, we want to hear from you. If you're passionate about helping local businesses grow and you're ready to manage at scale-come build with us.

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