Sales + Tech Support Semi Bilingual Agent

hace 2 días

Monterrey, México Sutherland A tiempo completo

Description**

Sutherland is seeking a motivated and passionate person to join us as a Sales and Tech Support agent. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

**What make us different?**

Our workforce has thrived in an environment of diversity of thought, experience, and background. We celebrate our diversity and embrace it whole-heartedly. There is no place for disrespect. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of** One Sutherland Team, Playing to Win.**

**Sales and Tech Support Consultants in this role get to**:
Talk to customers about their business, recommend solutions that would help improve their business and address their needs

Responsible for handling calls. Main skill set required sales also, providing high customer service and tech support solutions

Identify and relate with various customer needs and scenarios to sale web hosting products

Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner

Achieve and maintain required metrics and goals
- High school diploma or GED (might be unfinished)
- Intermediate English (75%)
- Basic computer skills: basic Microsoft Office (Outlook, Word, Excel) experience required
- Web hosting knowledge preferrable
- Call center experience preferrable
- 1 year of sales experience
- 1 year of call center experience
- Schedule availability

**Qualifications**:

- High school diploma or GED (might be unfinished)
- Intermediate English (75%)
- Basic computer skills: basic Microsoft Office (Outlook, Word, Excel) experience required
- Web hosting knowledge preferrable
- Call center experience preferrable
- 1 year of sales experience
- 1 year of call center experience
- Schedule availability

**We offer**:

- Direct hiring since day 1
- Fully paid training
- **Competitive salary ($9,000 monthly) and growth opportunities**:

- **40 hours per week shifts**:

- Pantry vouchers
- Medical Insurance
- **2 days off**:

- Unlocked sales commissions (Top performers earning up to $20K)
- All law benefits
- **Annual merit increase opportunity**:

- Operations from home during contingency
- Nesting on site with all sanitary measures

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