Associate Manager, Customer Support

hace 21 horas


Monterrey, México Transplace A tiempo completo

Uber Freight is looking for experienced customer service professionals with a background in Transportation \Management, supply chain and/ or logistics. This associate manager leads a team of customer support and logistics specialists for the Canada Transportation Management Team.

Essential functions and tasks
- Supervise day-to-day activities of team members
- schedule staff and distribute workload
- Ensure team members meet daily goals and monitor individual and team performance
- Develop and distribute customer and internal performance management reports
- Develop, implement and maintain effective processes
- Proactively generate and share ideas that lead to process efficiency and customer experience improvement
- Develop strong relationships across organization
- Develop team members by providing training opportunities, projects, mentoring and coaching
- Create and maintain strong team culture in line with Uber Freight values and behaviors

Basic qualifications
- Excellent English communication skills - written and verbal
- Minimum one year experience in transportation management, logistics, or supply chain
- Bachelors degree in progress or complete



  • Monterrey, México Transplace de Mexico Global A tiempo completo

    Uber Freight is looking for experienced customer service professionals with a background in Transportation \Management, supply chain and/ or logistics. This associate manager leads a team of customer support and logistics specialists for the Canada Transportation Management Team.Essential functions and tasks- Supervise day-to-day activities of team members-...


  • Monterrey, México Celekta A tiempo completo

    DescriptionThe Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external customers.**Duties &...


  • Monterrey, México CELEKTA Consulting A tiempo completo

    DescripciónPosition Overview- The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external customers.**Duties...


  • Monterrey, México Destinytravel A tiempo completo

    Remote Travel Support Associate As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident throughout their experience. At Destiny&Co., we focus on reliable support and personalized service to help...


  • Monterrey, México Destinytravel A tiempo completo

    Remote Travel Support Associate As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident throughout their experience. At Destiny&Co., we focus on reliable support and personalized service to help...


  • Monterrey, México Blue Yonder A tiempo completo

    Blue Yonder Job Title: Associate Support EngineerAbout Blue Yonder: Blue Yonder is a leading provider of digital supply chain management solutions, leveraging advanced technologies such as AI and machine learning. Our solutions enable organizations to predict, pivot, and fulfill consumer demand efficiently. With a focus on innovation and customer success,...


  • Monterrey, México Sutherland A tiempo completo

    Descripción del trabajo A leading customer service provider located in Monterrey is seeking a motivated Jr Customer Success Manager to foster strong customer relationships and ensure satisfaction. Responsabilidades Managing customer adoption campaigns. Collaborating across departments. Requisitos Experience in account management within technology and...


  • Monterrey, México Destiny&Co Travel Agency A tiempo completo

    Join to apply for the Remote Travel Support Associate role at Destiny&Co Travel Agency. 1 day ago – Be among the first 25 applicants. As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident...


  • Monterrey, México Destiny&Co Travel Agency A tiempo completo

    Join to apply for the Remote Travel Support Associate role at Destiny&Co Travel Agency. 1 day ago – Be among the first 25 applicants. As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident...


  • Monterrey, México Blue Yonder A tiempo completo

    Job Title: Associate Support Engineer (TMS Operate) Comparable Titles: Technical Analyst, Software Support Analyst Overview Blue Yonder, a leading AI-driven Global Supply Chain Solutions Platform Provider and one of Glassdoor’s “Best Places to Work” is seeking a talented Support Engineer to join its TMS Operate Team. Blue Yonder’s TMS Operate...