Debt Settlement Closer

Job Title: Debt Settlement Closer

Location: Onsite in Tijuana, Baja California, Mexico

Company: CyberCity Call Center

Hours: Monday to Friday from 9 AM to 6 PM

Compensation: Basic package of 5k plus bonuses.

About Us:
We are a leading call center specializing in customer service, back office, Sales and Billing. We leverage our expertise, with your contributions, to directly impact our clients’ future. We pride ourselves on utilizing cutting-edge technology and a highly skilled team to deliver excellence. Our dynamic team values collaboration, integrity, and performance. If you are passionate about driving results and thrive in a fast-paced, client-focused setting, we invite you to explore opportunities with us and make a significant difference in the lives of our customers.

About the Role:
As a Debt Settlement Closer, you will be responsible for helping clients resolve their financial debt. You will use your sales experience and financial knowledge to guide customers through debt settlement, consolidation, or validation options. A key part of this role is building trust and confidence with clients, helping them understand the path to financial recovery, and ensuring they commit to a plan that gets them back on track.

**Requirements**:

- 6 months of experience in a similar capacity. 
- Must be onsite in the Tijuana office. 
- English Fluent, both written and verbal. 
- Types 35 words per minute. 
- High level of work ethic, professionalism, punctuality, and reliability. 
- Proficient in using computers, CRM software, and other relevant tools. 
- Ability to adapt to changing priorities and processes. 
- Capable of working independently and as part of a team. 
- Meticulous attention to detail, and accuracy while multitasking. 
- Ability to handle confidential information with integrity. 
- Stays current with industry trends and advancement. 
- Effective time-management and organizational skills. 
- Excellent analytical and problem-solving skills. 
- Charismatic and influential leadership abilities. 

 
Key Responsibilities:

- Build trust and confidence with clients to help them commit to a financial solution.
- Review client credit reports and financial information to determine the best course of action.
- Present and sell debt settlement, consolidation, or validation services to clients.
- Clearly explain the financial process and the benefits of the proposed solution.
- Educate clients on how to manage their debt and improve their financial health.
- Achieve and exceed sales and closing targets.
- Handle sensitive client information with care and integrity.
- Document all client interactions and progress accurately in the CRM.
- Maintain a positive and motivated attitude throughout the sales process.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- Comprehensive training on document retrieval processes and relevant regulations.
- The chance to be part of a vital service supporting legal and medical professionals.

**Job Types**: Full-time, Permanent

Pay: $22,000.00 - $27,000.00 per month

Work Location: In person