IT Support Intern

hace 2 semanas

San Pedro Garza García, México Steelcase A tiempo completo

Steelcase Monterrey is hiring an **IT Support Intern** who will be assisting your peers with tasks related to loading windows images, software installations and troubleshooting, hardware repair, computer maintenance and inventory. You will be actively learning the miscellaneous technologies managed by the TechHub team. Work on support incidents and assist employees on events related to computer’s performance, Microsoft 365, and connectivity problems. Research alternatives to optimize or automate current processes. Participate on team’s meetings.

**You will also be responsible for**:

- Learning and embracing Agile/SCRUM
- Learning the miscellaneous technologies managed by the TechHub team.
- Completing deliveries on time.
- Support incidents.
- User Experience

**Required Skills and Competencies**
- Currently studying a bachelor’s degree on IT degree or related
- To graduate on June 2026 or later
- Full time availability (7am
- 4pm)
- Advanced written and oral English
- Basic knowledge of computers and printers
- Basic knowledge of software installations
- Basic knowledge of network concepts
- Self-learning person

**Preferred Skills and Competencies**
- Ability to embrace details and formulate the ‘'big picture'’
- Able to use a variety of methods and techniques in solving issues.
- Strong communication skills to work with local and global teams
- Team player: collaborative with all audiences
- Customer Service oriented
- Detail Oriented
- Basic understanding of the Agile (SCRUM) framework (plus)
- Basic knowledge of Microsoft 365 (plus)
- Basic knowledge of Microsoft 365 (plus)

**Why people choose to work with us**:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

**Who we are**:

- Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more. We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions
- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly traded company with fiscal year 2021 revenue of $2.6 billion.
- Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years. If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise._

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