Guest Experience

hace 2 semanas


San Pedro Garza García, México DUMBO PIZZA A tiempo completo

En **Dumbo Pizza** buscamos a una persona que entienda que una gran pizza se disfruta mucho más cuando la experiência es igual de buena.

Este puesto está enfocado 100% en el **cliente y su experiência dentro del restaurante**. No es cocina, no es caja y no es gerencial: es ser la cara, la voz y el apoyo del cliente durante su visita.

**Responsabilidades**
- Recibir y despedir a los clientes de manera cordial y profesional
- Asegurar que cada mesa tenga una experiência positiva durante su visita
- Detectar inconformidades, tiempos largos o errores y resolverlos en el momento
- Manejar quejas con empatía y actitud de solución
- Apoyar al equipo de meseros en momentos de alta demanda
- Cuidar el ambiente del lugar (orden, limpieza visual y percepción general)
- Promover comentarios y reseñas positivas de clientes satisfechos

**Requisitos**
- Experiência previa en atención al cliente, host/hostess o restaurante
- Excelente comunicación y trato con las personas
- Actitud positiva, empática y resolutiva
- Capacidad para trabajar bajo presión
- Buena presentación personal
- Disponibilidad de horario

**Ofrecemos**
- Sueldo competitivo
- Excelente ambiente laboral
- Comida durante turno
- Capacitación constante
- Oportunidad de crecimiento dentro del restaurante

**Zona**: San Pedro Garza García

**Postúlate por Indeed**

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $14,000.00 - $18,000.00 a la semana

Beneficios:

- Uniformes gratuitos

Lugar de trabajo: Empleo presencial


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