Specialist Recruitment Services Management

Some careers have more impact than others.

We are currently seeking an experienced professional to join our team in the role of **Specialist Recruitment Services Management**

**Role Purpose**

Principal Accountabilities: Key activities and decision making areas
- Ensure all KPI targets for his / her span are met as per SLA
- Assist the Talent Acquisition Manager in coordinating smooth delivery of Requisition Management, Internal Jobs, Offer, Vetting checks, onboarding, Emp ID creation and P file submission for all new hires both external and intenal
- Manage Pre-joining formalities for all new joiners

Be responsible for induction activities and coordinate with allied functions for induction

**Requirements**:
**Customers / Stakeholders**
- To build and strengthen relations with internal & external customers

**Leadership & Teamwork**
- To contribute actively in building a strong team
- To motivate self and other team members
- To work towards achieving individual and team goals

**Operational Effectiveness & Control**
- To optimize the channel contributions & monitor performance
- Ensure use of People Services automation and reduce manual intervention
- Prepare and showcase People Sevices metrics on a regular basis to key stake holders
- Be updated about market knowledge and best practices across industry
- To comply with the HR FIM and other policies of the company

**Major Challenges **_(The challenges inherent in the role that require a continual test of the role holder’s abilities)_
- Need to drive self & team to operate in a tight time lined, complex environment with superior Quality and customer satisfactions. Individual contributory role and Team member reporting.
- Lean staffed process, demanding much higher commitment and flexibility for self and drive team to deliver demanding results
- Constantly upgrade self & team skills to be on par. Process to be self-sufficient independent of specific resources

Market competitors and other industry initiatives will be a major challenge in this task as it will greatly affect applicant yield and therefore determine feasibility of achieving hiring targets.

**Knowledge & Experience / Qualifications**
- Any Graduate
- 2 yrs Plus years experience in TA / HR / Ops shared services environment with hands on expreince in recruitment would be an advantage
- Advanced English
- Experience of Full Talent Acquisition Life Cycle and ability to handle large volumes
- Excellent oral and written communications skills, strong interpersonal skills, and assertive and professional
- Expertise in using technology and systems in Talent Acquisition is desirable
- Advanced knowledge of Excel desirable, intermediate at least
- Possesses excellent interpersonal skills, both written and verbal Energetic self-starter
- Attention to details with the ability to perform in a fast-paced environment
- l demeanour and ability to interact with diverse audiences
- Good customer service orientation
- Ability to prioritize tasks, perform independently and work under strict guidelines
- Should be analytical and have strong MI skills
- Good presentation skills and able to relate and communicate with the middle & senior management

If you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.