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Front Desk Associate Mty
hace 2 semanas
**_Front Desk Associates:_**
**_
Duties & Responsibilities included but not limited to:_**
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Ready to work at scheduled time._
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Greet and assist all members_ and their guests throughout the day, maintaining at all times the highest levels of helpfulness and friendliness.
- Receive and notify members of incoming mail and packaging
- Activation and replacement of our member's key cards
- Provide information about our memberships and spaces when necessary
- Respond to member's complaints in a timely and professional manner
- Prepare and maintain throughout the day key member amenities including fruit water, coffee / tea, and beer / wine.
- Monitor pantry spaces on an ongoing basis
- Monitor conference rooms (including ensuring that dry erase markers, whiteboard erasers, water pitchers, glasses are sufficiently stocked and tables, chairs, phones and whiteboards are organized and ready for use) as needed.
- Monitor specialty rooms such as screening rooms, meditation rooms, wellness rooms, and other rooms to ensure that furniture and equipment are ready for use.
- Monitor printing stations (including ensuring that there is a sufficient supply of pens, copy paper, staplers, staples, paper clips, tape and tape dispensers).
- Monitor common spaces and hallways to assure consumables are in order
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Prepare spaces for the hosting of events._
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Work with the facilities and maintenance team to achieve excellence in the delivery of services to Members._
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Respond to service related emergencies as needed._
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Comply with all safety policies and procedures relating to performance of tasks and/or use of supplies._
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Perform other duties as assigned._
- Requirements:_
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High school Degree Completed_
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English basic level_
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Hospitality or Customer Service Experience_
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Basic Knowledge Database in Excel_
