El ERP Release Manager

hace 1 semana

México ABB A tiempo completo

**EL ERP Release Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**This position reports to**:
IS Service Manager

**Your responsibilities**:

- Working with offshore and teams located globally for coordination of daily, weekly and project related changes.
- Working with Functional analysts and solution architects for change and release management issues.
- Handling all the aspects of DevOps, Compliance, Documentation, Change. Management, Jira, Customer Service and ITSM.
- Lead and assist in all internal controls related activities for ACM.
- Ability to identify process improvements as well as reduce the complexity and systemic availability issues.
- Constant contact with Internal Customer to acknowledge and communicate on issues, in addition to providing training within the recommended guidelines.
- End-to-End problem ownership and resolution. Perform internal acceptance testing before delivery of solution to the internal businesses for user acceptance testing.
- Supporting the installation of new IS solutions/services, or improvements to existing IS solutions/services.
- Proactively identify and mitigate risks and remove obstacles to release.
- Implement best practices consistent with an agile development methodology.
- Define and manage release readiness and success criteria based on business requirements.
- Collaborate and manage release processes across all functions within IT and with business stakeholders.
- Knowledge on testing automation tool for Release Management regression testing.

**Your background**:

- Bachelor´s Degree.
- 9 years of experience working in ERP release and change management
- Knowledge in SAP ECC and other SAP products.
- Experience in ITSM tools such as SNOW.
- Advanced English level.

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